How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

100

ratings over the past year

Displaying all 2,000 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Excellent service. I wasn't able to pick up the fans until the house was built and they happily held onto them for several months. They were very easy to deal with, were well priced and gave good...

Product reviews

Date of purchase: 04/04/2018

Trusted Customer

Feefo Verified

Cogra Bay

8 years ago

What Trusted Customer said about Universal Fans:

Best shopping experience I have ever has...

Extremely helpful staff backed up by regular postage updates ans delivered on time....Best shopping experience I have had in a long time.I will be back for other items.

Product reviews

Date of purchase: 26/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

As per above.

The representative of your Company - Troy Paul, went out of his way to guide me to what was the most suitable fan for my needs. The service he provided me was excellent. I wish every Company I dealt...

Date of purchase: 27/03/2018

Trusted Customer

Feefo Verified

Hamilton Vic

8 years ago

What Trusted Customer said about Universal Fans:

I was advised to seek a specialist fan shop, on contacting several by phone Universal were the most helpful. I completed an order under their advice, which was excellent. Delivery was prompt and well...

Product reviews

Date of purchase: 22/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Helpfull advice on phone and prompt delivery

Date of purchase: 05/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Customer interaction excellent great sales people.

Excellent service fast delivery would buy again.

Product reviews

Date of purchase: 21/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Good supplier

Helpful and on the ball

Product reviews

Date of purchase: 14/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

The fan we bought was cheaper than epxected and arrived within 2 days - great service

Product reviews

Date of purchase: 06/03/2018

Trusted Customer

Feefo Verified

8 years ago

Fanco Infinity DC with LED Ceiling Fan

Fast delivery

Product reviews

Date of purchase: 14/03/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Good buying experience

Good value and good service

Date of purchase: 07/03/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

Milano 52 DC Motor with 18w LED Light & WhiteMore reviews of this productView product websiteToo soon to tell. I've only just picked them up and haven't used them yet.

Eco2N 52' WhiteMore reviews of this productView product websiteToo soon to tell. I've only just picked them up and haven't used them yet.

New Concept/Eco2 Light White (globes not included)More reviews of this productView product websiteToo soon to tell. I've only just picked them up and haven't used them yet.

Fanco Origin DC Ceiling Fan - White 56More reviews of this productView product websitePerfect...................

Vent 150mm with Chico Decorative Cover WhiteMore reviews of this productView product websiteAs I bought over the phone with internet/sales person guidance I was not disappointed , and I think it looks very smart.

Brilliant Whisper Exhaust Fan Ceiling Mount White - 300More reviews of this productView product websiteVery good product easy to fit very happy.

Luna Pro 250 10 round white exhaust fanMore reviews of this productView product websiteGood product and worth quoting in the future

150mm Duct F 6mMore reviews of this productView product websiteGood product and worth quoting in the future

Vent 150mm Fixed with flyscreenMore reviews of this productView product websitehappy with product . Use again

Vent 150 Gravity Flange (185mm face)More reviews of this productView product websiteGood produce and will use in future

Fanco Eco Silent DC Ceiling Fan With Remote - White 52More reviews of this productView product websiteA very quiet and efficient fan with plenty of power

Fanco Infinity DC with LED Ceiling Fan ; Low Profile (Colour Options) - black-with-timber-look-bladesMore reviews of this productView product websiteGood - fast quotation and delivery

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?