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Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

101

ratings over the past year

Displaying all 2,001 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Service was great and delivery was fast.

Product reviews

Date of purchase: 25/05/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Too early to tell

Sent quickly but Fan still in box awaiting install. I won't give a proper rating until i can actually judge the product in operation. Thankyou

Date of purchase: 28/05/2018

Trusted Customer

Feefo Verified

8 years ago

Great advice and service

Very knowledgeable and helpful. Adrian gave great initial advice.

Date of purchase: 08/06/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Had no issues with the service

Product reviews

Date of purchase: 08/06/2018

Trusted Customer

Feefo Verified

Mooroolbark

8 years ago

What Trusted Customer said about Universal Fans:

Placed the order Arrived within 72 hrs Packed well and quality products

Date of purchase: 01/06/2018

Trusted Customer

Feefo Verified

Melbourne

8 years ago

What Trusted Customer said about Universal Fans:

Good professional crowd

Goods arrived promptly. More importantly, they responded quickly and efficiently to my pre-sale technical question on the product. On receipt of the goods I found their information to be correct....

Product reviews

Date of purchase: 05/06/2018

Trusted Customer

Feefo Verified

8 years ago

Failed to refund when product was delivered incomplete

Product (fan downrods) was delivered incomplete (missing wiring loom) and therefore not fit for purpose. Whilst a replacement loom was offered, in order to complete our build on time I needed to...

Customer Service

Universal Fans

8 years ago

We appreciate your feedback. We apologise for any inconvenience caused by this hiccup. We deal with a large amount of orders daily and occasionally we do make mistakes. Our customer service team has corresponded with you and we hope you are now satisfied with the solution that has been organised. If you have any further queries please do not hesitate to contact us at sales@universalfans.com.au.

Date of purchase: 05/06/2018

Trusted Customer

Feefo Verified

8 years ago

As described and delivered promptly.

Product reviews

Date of purchase: 07/06/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Advice and service was excellent.

Date of purchase: 04/06/2018

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Universal Fans:

Great experience

Responsive and fast service

Date of purchase: 05/06/2018

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