How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews

http://www.universalfans.com.au/

EXCELLENT

Service

4.6

Product

4.5

100

ratings over the past year

Displaying all 2,001 reviews

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Universal Fans:

Enquiry regarding delivery to Tasmania.Their comments were spot on.Excellent Fan works extremely well and very quiet.

Product reviews

Date of purchase: 27/03/2019

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Universal Fans:

Save time and money, go to the experts.

They provided the correct fan in very good time, answered my query that it was incorrect and were so polite that I couldn’t even be angry, . Thankyou for super service.

Product reviews

Date of purchase: 25/03/2019

Trusted Customer

Feefo Verified

Reporoa New Zealand

7 years ago

What Trusted Customer said about Universal Fans:

I felt the store assistance went the extra mile to help us with our decision on what we wanted and made sure we new how to track our purchase and yes I would definitely recommend your store and also...

Date of purchase: 12/03/2019

Trusted Customer

Feefo Verified

7 years ago

I would recommend, they had the product we were looking for

Date of purchase: 12/03/2019

Trusted Customer

Feefo Verified

Terrey Hills

7 years ago

What Trusted Customer said about Universal Fans:

Very good. No problems

Product reviews

Date of purchase: 12/03/2019

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Universal Fans:

great

very professional

Product reviews

Date of purchase: 12/03/2019

Trusted Customer

Feefo Verified

7 years ago

Delivery was timely and I got what I ordered. I would use them again

Product reviews

Customer Service

Universal Fans

7 years ago

Hi, thanks for reviewing us, it’s lovely to hear your order arrived on time. Regarding the noise, it’s difficult to say whether your fan is operating correctly or not based on your comments alone. Although the Eco Silent should operate very quietly, people have different levels of sensitivity to noise. However, we would like to look into this for you because in some cases a noisy fan may indicate a fault. You can contact our warranty team by emailing service@universalfans.com.au . We just need a bit more detail about the noise your experiencing (volume, type of noise, etc). Thanks again and we look forward to hearing from you.

Date of purchase: 05/02/2019

Trusted Customer

Feefo Verified

WANTIRNA SOUTH

7 years ago

What Trusted Customer said about Universal Fans:

HIGHLY RECOMMENDED

Excellent, very businesslike, but friendly and knowledgable

Date of purchase: 19/02/2019

Trusted Customer

Feefo Verified

7 years ago

Exactly what I wanted

It was exactly the product i was after and it arrived in a timely many. Yes i'd recommend them

Product reviews

Date of purchase: 20/02/2019

Trusted Customer

Feefo Verified

7 years ago

Excellent service, very informative and helpful. Would happily recommend to friends and family.

Date of purchase: 04/03/2019

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

VK ABS Centrifugal Inline Fan 150 with plugMore reviews of this productView product websiteVery quiet.Excellent air movement

Valerie 125 Window/Wall Exhaust FanMore reviews of this productView product websiteExcellent fan, better than the one it replaced.

Eglo Noosa DC Ceiling Fan with Remote - White 52More reviews of this productView product websiteNo problems. I cannot be any more explicit

Lenco Skylight Fan 175mm (E7WM-DD)More reviews of this productView product websiteall great ……………………………………………….

Fanco Eco Silent DC Ceiling Fan with Remote & LED Light - White 52More reviews of this productView product websiteI was particularly wanting super quiet fans for the bedrooms. Unfortunately the fans make some noise even on lowest speed, so I am a bit disappointed with the product

Airflow CE200 Axial Exhaust Fan - WhiteMore reviews of this productView product websiteIt was exactly what I wanted

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?