Universal Fans Reviews

Hi, thanks for bringing this to our attention. We’re very sorry that it proved difficult to install your Nevis. It’s always best to contact the warranty team if you run into any installation issues. They can help trouble shoot with the electrician and have resolved similar cases to this over the phone in the past. We try to keep our websites up to date with accurate information, but we rely on the manufacturer to provide specifications for their products. We will pass your feedback along to them, but please let us know if there’s anything else we can do for you by emailing service@universalfans.com.au

Thanks for your great feedback on our service! Regarding the Luna, of course you didn’t have to rate the product if not yet installed and we wouldn’t expect you to! Don’t forget you can always update this when ready, by clicking on the link in either of the feedback emails we’ve sent you. Let us know if there’s anything else we can do for you by emailing service@universalfans.com.au