Troy was very nice and knowledgeable.
Fans have been installed and we’re very happy with them. Extremely quiet!
Only awaiting the lights (which are due in after Christmas) then job will be completed.
The fan was purchased because I have an identical one in the master bedroom which runs quietly. Alas this new identical one has motor noise which I find annoying which was one of the reasons for...
Read more
Customer Service
Universal Fans
6 years ago
Hi there, sorry to hear that your fan isn’t performing as you’d expect. We think this is worth further investigation, especially since you have a similar model which you are happy with. Most fans should operate reasonably quietly, so noise can either indicate an installation issue or a problem with the unit itself. We want to help you resolve this, so please email service@universalfans.com.au. We would be more than happy to can assist you further.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.