Good website, easy to navigate.
Prices are competitive, so no need to search the web any further.
Delivery was very fast to WA. Fan/heater/light works without problem.. The fan is very good and...
Possibly the best company in Australia. Quick email response, quality information, helpful staff and quick delivery as per instructions. If you are deciding which company to place your online order...
Our fans were delivered quickly and looked better in real life, our friends reckon they are amazing 😉
Product reviews
Date of purchase: 04/05/2020
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Trusted Customer
Feefo Verified
6 years ago
Communication was good until delivery.
At delivery I was not asked to sign for the goods.
Goods are partially damaged. I will have to repair prior to installing for my client
Customer Service
Universal Fans
6 years ago
Hi there, We're very sorry that the goods were damaged, but thanks for letting us know. As well as your rights under consumer law, the SAV30 is covered by a 10-year warranty, and we would encourage you to raise a claim by emailing service@universalfans.com.au. Regarding the signature, like most freight carriers, our courier has had to implement new procedures in response to COVID-19. These procedures include minimising contact between the driver and the customer. We know that this is unusual, but everyone involved is doing their best under the circumstances. Thanks again for your feedback, and we will keep an eye out for your claim. Stay safe!
Product reviews
Date of purchase: 08/05/2020
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TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Universal Fans:
Good service, fast delivery - what more could you ask for?
Fantastic Service, I had a chat to Amanda who quoted me and sent the fans out express post as we were pressed for time with installation. I highly recommend Universal Fans! Once again thanks Amanda...
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Date of purchase: 06/05/2020
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Trusted Customer
Feefo Verified
6 years ago
I found buying from Universal fans very easy. The product was easy to order, it was delivered very promptly and was easy to install.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.