Person I spoke to was friendly and knowledgeable. Fan prices the best I found. Fans (7 in total) arrived within a week. Great service.
Date of purchase: 28/10/2020
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EM
Ellen Murphy
Feefo Verified
5 years ago
What Ellen Murphy said about Universal Fans:
Quick reply to online queries, received goods very quick
Date of purchase: 01/10/2020
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PW
Pamela Walker
Feefo Verified
5 years ago
What Pamela Walker said about Universal Fans:
Quick easy
Customer Service
Universal Fans
5 years ago
Hi there, thanks for your lovely feedback about our service, but we’re disappointed to hear that you’re not happy with the product. If installed correctly and operating correctly, the city moves over 11,000 m3/hr of air. This is enough to qualify as above average airflow, but of course, it’s possible that the fan you replaced was stronger – there are plenty of fans out there that move quite a lot of air. The first thing we would suggest is just to double check that the fan is not running in reverse. If this does not resolve the issue, please email service@universalfans.com.au for advice on how to lodge a warranty claim.
Product reviews
Date of purchase: 27/10/2020
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Trusted Customer
Feefo Verified
5 years ago
Very good service and communication
Easy to track items through to delivery
Product reviews
Date of purchase: 26/10/2020
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Trusted Customer
Feefo Verified
5 years ago
The service was prompt. We received our order quite quickly. There were some items which we thought were missing but they arrived in a seperate parcel.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.