How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews

Displaying all 2,004 reviews

Brendan Thornton

Feefo Verified

5 years ago

What Brendan Thornton said about Universal Fans:

Great fan and delivered on time.

Product reviews

Date of purchase: 21/01/2021

Rob MacKay

Feefo Verified

5 years ago

What Rob MacKay said about Universal Fans:

Great Service....

Product reviews

Date of purchase: 18/01/2021

Ian *****

Feefo Verified

Cheltenham, Vic

5 years ago

What Ian ***** said about Universal Fans:

Great service

Website is well presented and easy to use. The order was shipped and arrived quickly.

Product reviews

Date of purchase: 11/01/2021

Sateesh Karra

Feefo Verified

5 years ago

What Sateesh Karra said about Universal Fans:

Superb service and the product is excellent. Team really look after me.

Product reviews

Date of purchase: 13/01/2021

AshleeDC

Feefo Verified

Melb

5 years ago

What AshleeDC said about Universal Fans:

Eco NOT SO silent Fan

I was recommended a fan for our bedroom over the phone. He man I dealt with was lovey but they didn’t have the fan in stock so I waited a few weeks. When the fan arrived it was sent immediately and...

Customer Service

Universal Fans

5 years ago

Hi there, thanks for letting us know. We’re sorry to hear that this hasn’t been resolved yet. Generally all fans should operate fairly quietly, provided that they’re installed correctly, and we really want all of our customers to find something suitable for their needs . If you would like us to work with the manufacturer on this for you, please email any details of your ongoing claim to service@universalfans.com.au

Product reviews

Date of purchase: 03/12/2020

Wayne Williams

Feefo Verified

5 years ago

What Wayne Williams said about Universal Fans:

Prompt replies and service

Product reviews

Date of purchase: 06/01/2021

Matt Hoffmann

Feefo Verified

5 years ago

What Matt Hoffmann said about Universal Fans:

Easy purchase, quick delivery and good pricing

Date of purchase: 11/01/2021

Ian Badman

Feefo Verified

Coromandel Valley

5 years ago

What Ian Badman said about Universal Fans:

They were good, I was bad!

The experience from Universal fans was good from their point of view. Unfortunately, I ordered the wrong fan as I thought the fans I ordered had a light fitting included as the pictures seemed to...

Customer Service

Universal Fans

5 years ago

Hi there Ian, sorry to hear that the product may not be suitable for what you need. The same model is also available with a light, so we may be able to assist you with a solution. Our returns policy is published here https://www.universalfans.com.au/return-policy/ but if you email service@universalfans.com.au, we would be happy to look at your options with you.

Date of purchase: 13/01/2021

Trusted Customer

Feefo Verified

5 years ago

Great phone support resulting in the right fan for my application.

Date of purchase: 14/01/2021

Valerie

Feefo Verified

Canberra

5 years ago

What Valerie said about Universal Fans:

Great service!

Fast and efficient service.

Product reviews

Date of purchase: 15/01/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

Brilliant Tempo Ceiling Fan with Light and Remote - White 48More reviews of this productView product websiteThe fan is great and works quietly

TT Silent Mixflow Inline Fan 150 with 3 Position Switch & PlugMore reviews of this productView product websiteGreat Service Fast Shipping

TT Silent Mixflow Inline Fan 200 with PlugMore reviews of this productView product websiteTerrific fan. Well packaged with good documentation.

Claro Whisper DC Ceiling Fan with Remote � White 52?More reviews of this productView product websiteGreat product and quiet with a beautiful look to it.

Fanco Urban 2 Indoor/Outdoor Ceiling Fan With Light (E27) - White 48More reviews of this productView product websiteThis cheap fan is better than the more expensive eco silent fan

Chico 150 Wall/Ceiling Exhaust Fan � WhiteMore reviews of this productView product websiteQuality product well packaged

Fanco Urban 2 DC Ceiling Fan with Dimmable CCT LED Light & Remote - White 52More reviews of this productView product websiteVery quiet and effective.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?