I had used 'Universal Fans' for six fans a couple of years ago and they treated me very well. I needed another one. I contacted the same salesperson and he was extremely helpful. It couldn't have...
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Product reviews
Date of purchase: 02/02/2021
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RF Mackenzie PL
Feefo Verified
5 years ago
What RF Mackenzie PL said about Universal Fans:
The order was charged incorrectly no fault of mine. Then I’m left waiting to correct this problem. This is why I give this rating.
Great service, speedy delivery and positive outcome
Product reviews
Customer Service
Universal Fans
5 years ago
Hi and thanks for letting us know. We appreciate your understanding, however, please accept our sincere apologies for the inconvenience. Generally, our suppliers and our own warehouse team do a fantastic job, and mistakes like this are extremely rare. We would have been happy to work on a resolution with you, but it's great to hear that you've been able to install the fan. If there is anything else we can do for you, please let us know by emailing service@unviersalfans.com.au
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