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UnderTheDoormat Reviews | Customer Service Reviews for https://www.feefo.com/reviews/under-the-doormat | Feefo

Trusted Customer

Feefo Verified

7 years ago

Sub standard property, average service.

It was very tricky (and annoying) having to fill out your pre-check in form on a non-user friendly website and supply passport details and scans for everyone staying via unreliable WIFI when...

Product reviews

Date of purchase: 09/08/2018

0

Trusted Customer

Feefo Verified

7 years ago

Wonderful place, feels like home

It could have been a 5 stars, but they were late for the check out and finally we had to call and inform them we had fo leave. We lost a lot of time. The process for reservation is too complex.

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 13/08/2018

0

AR

Arantxa

Feefo Verified

7 years ago

What Arantxa said about UnderTheDoormat:

Excellent!

I would definitely use Underthedoormat again!

Richard

UnderTheDoormat

6 years ago

Hi Arantxa, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

6 years ago

Hi Arantxa, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 23/09/2018

0

Trusted Customer

Feefo Verified

7 years ago

Great service

We received excellent service from UnderTheDoormat right from the start. The apartment they recommended for our family in Islington was perfect. They were helpful and promptly addressed problems that...

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

6 years ago

Hi, Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead! Kind Regards, UnderTheDoormat Team

Date of purchase: 22/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

Sehr gut

Gute Organisation, sehr freundliche Mitarbeiter und gute Erreichbarkeit, Objekt absolut sauber und in guter Lage.

Product reviews

Date of purchase: 25/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

Fabulous place-very convenient and great location. It also has an elevator!

The place was outstanding - great location and very comfortable and convenient. There was also an elevator which made it much easier for the luggage and for my 80+ year old mother. Having someone...

Product reviews

Date of purchase: 03/09/2018

0

SP

Siu Kuen Pang

Feefo Verified

7 years ago

What Siu Kuen Pang said about UnderTheDoormat:

Efficient check in and out. Good amenities.

Product reviews

Date of purchase: 20/07/2018

0

Trusted Customer

Feefo Verified

7 years ago

Perfect! The team was very professional and friendly. All arrangements were made easy by the supportive team. The house, bedding and towels were spotless. It was great staying in a home away from...

Product reviews

Date of purchase: 21/07/2018

0

KH

Kim Hansen

Feefo Verified

7 years ago

What Kim Hansen said about UnderTheDoormat:

ok!

Nice house and friendly staff.

Product reviews

Date of purchase: 12/08/2018

0

SM

SCOTT MOTHES

Feefo Verified

7 years ago

What SCOTT MOTHES said about UnderTheDoormat:

Great Stay

The service and communication were great. They described exactly what would happen/what we needed to do and that is exactly how it went. Would happily use UnderTheDoormat again.

Product reviews

Date of purchase: 08/07/2018

0

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