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UnderTheDoormat Reviews | Customer Service Reviews for https://www.feefo.com/reviews/under-the-doormat | Feefo

BS

Bonnie Shamblin

Feefo Verified

Pleasanton Ca

7 years ago

What Bonnie Shamblin said about UnderTheDoormat:

Fantastic Flat on the Thames

I would've given four stars because we had problems with the hot water system HOWEVER the outstanding effort by Under the Doormat put this amazing flat back at five stars. We would definitely...

Richard

UnderTheDoormat

7 years ago

Dear Mrs. Shamblin, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London. Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 08/10/2018

0

Trusted Customer

Feefo Verified

7 years ago

Very friendly and helpful team.

Richard

UnderTheDoormat

7 years ago

Dear guest, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 05/11/2018

0

Trusted Customer

Feefo Verified

7 years ago

Great, thank you!

Excellent service when booking, double checking details and key handover.

Richard

UnderTheDoormat

7 years ago

Dear guest, We appreciate your feedback and thank you so much for taking the time to write such a great review. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay. Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 03/12/2018

0

IR

Isaac Rubio

Feefo Verified

7 years ago

What Isaac Rubio said about UnderTheDoormat:

We flew in from LA and there was a big delay on the flight but they waited for us untill the very last minute.

Richard

UnderTheDoormat

7 years ago

Dear Mr. Rubio, Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again ! Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 18/11/2018

0

CR

Caroline Rush

Feefo Verified

7 years ago

What Caroline Rush said about UnderTheDoormat:

5 star service

Fantastic service. Everything was made super simple with some nice thoughtful touches too!

Richard

UnderTheDoormat

7 years ago

Dear Mrs. Rush Thank you for the wonderful review regarding your recent stay in our home ! We are delighted to see that you enjoyed a pleasant stay in our home, we now look forward to welcome you next time for another fantastic stay, Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 27/12/2018

0

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Michael Talbot

Feefo Verified

Edinburgh

7 years ago

What Michael Talbot said about UnderTheDoormat:

Well managed and excellent accommodation

Clear instructions and very helpful in setting up the sleeping arrangements for the family

Richard

UnderTheDoormat

7 years ago

Dear Mr. Talbot, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Kind regards, UnderTheDoormat team

Product reviews

Date of purchase: 27/12/2018

0

HB

Hanzade Fethiye Bayulken

Feefo Verified

7 years ago

What Hanzade Fethiye Bayulken said about UnderTheDoormat:

Lovely stay

Location and cleanliness of the house were perfect. Love the welcome kit as well.

Richard

UnderTheDoormat

7 years ago

Dear guest, Thank you for the wonderful review regarding your recent stay in our home, we always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay, Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 25/11/2018

0

Trusted Customer

Feefo Verified

7 years ago

Great view and a great stay

UnderTheDoormat gave us high expectations .... and the promises were solved 100%.

Richard

UnderTheDoormat

7 years ago

Dear guest, Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your fantastic review helps us work hard to deliver the best possible service everyday !We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation, Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 18/10/2018

0

DC

David Crump

Feefo Verified

Auckland, New Zealand

7 years ago

What David Crump said about UnderTheDoormat:

It was a lovely family home which suited our needs perfectly. Underthedoormat were responsive to our inquiries.

Richard

UnderTheDoormat

7 years ago

Dear Mr. Crump, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback, rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We now look forward to welcome you next time for another fantastic stay ! Best regards, UnderTheDoormat team

Product reviews

Date of purchase: 27/12/2018

0

Trusted Customer

Feefo Verified

7 years ago

Service was great I have no complaints. Friendly informative and prompt. My only issue with the rental is that it was so small, which was impossible to tell from the photographs. No real sitting...

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