UnderTheDoormat Reviews

Good afternoon Patrick, Thank you for sharing your feedback, we will certainly use this to conduct further training with the team and ensure we make the necessary improvements. Your feedback helps us uphold the quality of our offerings and customer service. Although we understand your reluctance to book with us again, this is not the usual experience our guests have and we would be honoured if you would give us the chance to redeem ourselves next time. Best Wishes, Raphael on behalf of UnderTheDoormat.

Dear Rebecca, Thank you for sharing your experience with us. I’m genuinely sorry to hear about the difficulties you encountered with the shower during your stay. While we strive to ensure all properties meet our high standards, it’s clear we fell short of providing the comfortable, luxury experience you were expecting.We had been working closely with the homeowner to resolve this issue prior to your visit; however, as it remained unresolved, we have since decided to discontinue this listing. Your experience has underscored the importance of ensuring all amenities meet our guests' expectations, and I apologize that this was not the case for you. Thank you again for your feedback. It helps us uphold the quality of our offerings and make informed decisions about the properties we manage. Although we understand your reluctance to book with us again, this is not the usual experience our guests have and we would be honored if you would give us the chance to redeem ourselves next time. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Andrew, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Sirbu, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Guest, we are delighted to hear that you enjoyed your stay! It was a pleasure to host you and we would look forward to seeing you again. Kind regards, UnderTheDoormat Team

Dar Marco, Thank you so much for your enthusiastic review! We're thrilled to hear that you enjoyed your stay and that everything was to your liking. It means a lot to us that you had such a positive experience, and we can’t wait to welcome you back again soon! Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Guest, Thank you for your wonderful feedback! Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your fantastic review helps us work hard to deliver the best possible service everyday. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best Wishes, Sonali on behalf of UnderTheDoormat.

Dear Liesbeth, thank you for your kind words about the staff, I will be sure to pass these along. We are delighted to hear that you enjoyed your stay and would look forward to welcoming you back. If you wish for a larger bathroom, Flats 2, 4, 6, 8, and 10 all are about double the size. Safe travels, UnderTheDoormat team

Dear Guest, we are thankful for the opportunity to host you and happy to hear that you enjoyed your stay at 3 Sloane Gardens. I will be ensure to pass along your kind words to the receptionist. Safe travels, and we hope to see you again, UnderTheDoormat team

Dear Rachid, thank you for staying with us at 3 Sloane Gardens, it was a pleasure to be able to host you. We are happy to hear that you enjoyed your stay - we would welcome you back anytime. Safe travels home, and we hope to see you again! Kind regards, UnderTheDoormat Team