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Turtle Mat Reviews | Customer Reviews Of https://www.feefo.com/reviews/turtle-mat

Displaying all 7,188 reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Good quality mat

Would have been nice to have an email to say it was dispatched but arrived a few days after ordering

Laura

Turtle Mat

11 months ago

Good Afternoon, Thanks for taking the time to write a review. I'm glad to hear your mat arrived promptly. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

1 year ago

Date of purchase: 27/05/2024

Long-term fan

I found the website threw me out several times so finished up missing your cut price offer AND also ordered the lighter runner in error. We have used you mats for years, cut to size for our...

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Laura

Turtle Mat

1 year ago

Good Morning, Thanks for taking the time to write a review! I'm sorry to hear you were having issues with the website but I'm glad to hear you managed to place your order and are happy with your mat. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

1 year ago

Date of purchase: 20/05/2024

Top quality company. Packaging excellent and prompt delivery. Outside doormat strong and weatherproof.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 13/05/2024

First class product of good quality

Very helpful staff and prompt service

Laura

Turtle Mat

1 year ago

Good Afternoon, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

1 year ago

Date of purchase: 21/05/2024

Spoke to real person on telephone who were really helpful

Very helpful staff

Laura

Turtle Mat

1 year ago

Good Morning, Thank you for sharing your order experience. Your feedback is appreciated. I am very pleased to see you were happy with the service. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

1 year ago

Date of purchase: 14/05/2024

"Disappointed"

Good

Product reviews

Laura

Turtle Mat

1 year ago

Good Afternoon, Thanks for your review. I am sorry to hear you aren't happy with your mat. Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles. I can't see that you have been in touch with us on email about this, please don't hesitate to send an email to info@turtlemat.co.uk if you would like to discuss this further. Kind Regards, Laura - Turtle Mat

Mrs Joanne Earle

Evesham

1 year ago

Date of purchase: 18/05/2024

What Mrs Joanne Earle said about Turtle Mat:

Excellent product

Arrived on time

Product reviews

Rebecca

Bristol

1 year ago

Date of purchase: 23/05/2024

What Rebecca said about Turtle Mat:

Underwhelmed

Laura

Turtle Mat

12 months ago

Good Afternoon, Thanks for taking the time to write a review. I'm sorry to hear you're unhappy with your mat. Please send an email to info@turtlemat.co.uk with your query and I will be happy to help. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

1 year ago

Date of purchase: 14/05/2024

It arrived in a reasonable time. Just wished I hadn't ordered it in the first place.

Laura

Turtle Mat

12 months ago

Good Afternoon, Thank you for your review. I'm sorry to hear you're unhappy with your mat. Sadly, I can't find any details that this issue has been raised to us prior to this review. If you could kindly email your issues to info@turtlemat.co.uk for the attention of Laura I can help you with this. Kind Regards, Laura - Turtle Mat

Product reviews

Laura

Turtle Mat

12 months ago

Good Afternoon, I am sorry to hear how upset you are. Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles. It's a shame to hear you are also unhappy with the colour. Sadly, I can't find any details that this issue has been raised to us prior to this review. If you could kindly allow us the opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it. Kind Regards, Laura - Turtle Mat

Mr Anthony Sims

Gloucestershire

1 year ago

Date of purchase: 17/05/2024

What Mr Anthony Sims said about Turtle Mat:

Excellent Every Day Mats

Excellent quick response and very well packaged.

Product reviews

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About Turtle Mat

Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.

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01285 772653

Unit 717 Eddington Way, Birchwood Park, Warrington, Cheshire, WA3 6BA, United Kingdom

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Turtle Mat Reviews

Charcoal StripeMore reviews of this product (99)View product websiteGreat quality but I thought it was going to be longer as I ordered a hallway runner! It’s more like a large doormat

Mocha - Large Runner (Latex)More reviews of this product (3)View product websiteI cannot believe how much dirt gets tyapped on the.before stepping on the kitchen flloor form both 2 legged and 4 legged muddy walkers. We used turtle mats before , cut to size, on the floor of...Read all

Cape Cod - SlateMore reviews of this product (226)View product websiteExcellent hard wearing outdoor mat. Strong and effective at preventing the outside coming into the house.

GraphiteMore reviews of this product (226)View product websiteReally pleased with the first one I bought. Decided to buy another one. Great service and very helpful staff. I will definitely recommend your company thank you Linda From Leeds

OliveMore reviews of this product (148)View product websiteGreat quality

FawnMore reviews of this product (459)View product websiteI bought this small rectangular bedside rug and followed instructions appropriately for placing on carpet. Disappointedly, I have noticed it "creeps" a lot and is not altogether satisfactory but...Read all

Sage GreenMore reviews of this product (171)View product websitePerfect product to protect my Karndean flooring.

LandscapeMore reviews of this product (4)View product websiteI was excited to open the delivery. However, I was slightly underwhelmed. The colour was supposed to be grey but it is more like a storm blue (see pic - grey towel for colour comparison), and the...Read all

Paws GreyMore reviews of this product (89)View product websiteThis mat cost nearly £100 and it does not grip my carpet. Plus the colour is not as advertised. Not a lot else to say. I hope no-one else wastes £100 on this mat.

Chestnut Stripe - Runner (Multi-grip)More reviews of this product (9)View product websiteVery well made and of good value. Last mats we had servived several years with constant wear. Would always purchase from Turtle Mats for the prompt efficient service.

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