How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Turtle Mat Reviews | Customer Reviews Of https://www.feefo.com/reviews/turtle-mat

Displaying all 7,188 reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Quick efficient service

Laura

Turtle Mat

11 months ago

Good Afternoon, Thanks for taking the time to write a review. It's great to hear you enjoyed your shopping experience with us. Kind Regards, Laura - Turtle Mat

Product reviews

Mrs Susan Bentley

Lincolnshire

11 months ago

Date of purchase: 30/06/2024

What Mrs Susan Bentley said about Turtle Mat:

Solid mat

Arrived promptly and well packaged

Product reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Love it

Arrived hitch free really quickly.

Laura

Turtle Mat

11 months ago

Good Afternoon, Thank you for sharing your order experience. Your feedback is appreciated. I am very pleased to see you were happy with the service and the product received. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Good quality and value

Arrived promptly and well packaged

Laura

Turtle Mat

11 months ago

Good Morning, It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Laura - Turtle Mat

Product reviews

Mrs Karen Barriskell

Cheltenham

11 months ago

Date of purchase: 30/06/2024

What Mrs Karen Barriskell said about Turtle Mat:

Impeccable

Always impeccable. Fast efficient ordering, excellent product range.

Laura

Turtle Mat

11 months ago

Hi Karen, Thank you for taking the time to leave this great review. I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us. Kind Regards, Laura - Turtle Mat

Product reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Very disappointed

My purchase arrived more quickly than expected

Product reviews

Laura

Turtle Mat

11 months ago

Good Morning, Thanks for taking the time to write a review. I'm sorry to hear you feel like the colour doesn't match the website and the mat hasn't washed very well. I am the contact for Turtle Mat and I can't see any details that the issue has been raised with us. If you could kindly allow us opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it. Kind Regards, Laura - Turtle Mat

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Delivery for two matts

Product reviews

Miss Jessie Pownall

Upton Wirral

11 months ago

Date of purchase: 30/06/2024

What Miss Jessie Pownall said about Turtle Mat:

It took over a week to arrive

Laura

Turtle Mat

11 months ago

Hi Jessie, Thanks for taking the time to write a review. I am sorry to hear your order took slightly longer to be delivered to you but it's great to hear it's now arrived and I hope you love your mat. We look forward to welcoming you back to Turtle Mat soon. Kind Regards, Laura - Turtle Mat

Product reviews

Mrs S Dean

Warwick

11 months ago

Date of purchase: 30/06/2024

What Mrs S Dean said about Turtle Mat:

An easy online company to use

Easy to use website and fast processing and speedy delivery. I wish all companies were as efficient.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 30/06/2024

Changed colour

It took time to get them to agree to pay postage for the refund

Laura

Turtle Mat

11 months ago

Good Morning, I am sorry to hear you were unhappy with the colour of your mat. The Fawn mat changed colour in early 2023 and is now a slightly darker shade as seen on the website. As mentioned on email, once we receive the mat back we will process a full refund for you. If you have any further questions please don't hesitate to email us on info@turtlemat.co.uk and I'll be happy to help. Kind Regards, Laura- Turtle Mat

Product reviews

Not received a review invite?

About Turtle Mat

Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.

Read all

01285 772653

Unit 717 Eddington Way, Birchwood Park, Warrington, Cheshire, WA3 6BA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Turtle Mat Reviews

GreyMore reviews of this product (309)View product websiteIt’s doing the job as described

Mud HogMore reviews of this product (173)View product websiteEarly days yet as we haven’t had the mud hog very long . But it’s heavy and hasn’t slipped which is good. We always had a puddle when it rained because of the riven slab and as the water drains...Read all

Shore Birds Blue - Runner (Multi-grip)More reviews of this product (6)View product websiteLove it though would love it more if the gulls were rotated 90*

OliveMore reviews of this product (148)View product websiteGood quality mat, easy to clean and looks nice!

Cape Cod - SlateMore reviews of this product (226)View product websiteFabulous mats. I now have three of them. I love the stylish look as well as being really practical and hard wearing.

Slate StripeMore reviews of this product (85)View product websiteI'm very disappointed with my slate stripe runner. I followed the instructions and machine washed it before use, but as a result the pile of the mat has come out very uneven. My other gripe is that...Read all

Mud HogMore reviews of this product (173)View product websiteGood quality

Cape Cod - SlateMore reviews of this product (226)View product websiteThis is my 3rd purchase of cape cod mats. The previous 2 are still looking good after 5 years.

Foliage Seedhead NeutralMore reviews of this product (25)View product websiteBuying online was easy and uncomplicated. I have had turtle mats in the past and they are marvellous. This time not only are they so useful and practical, they are beautiful as well. Several friends...Read all

FawnMore reviews of this product (459)View product websiteColour has changed completely from a couple of years ago. This is now dark chocolate brown with some lighter flecks in it. The company has agreed to a refund.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?