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TruffleShuffle.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

24,296 out of 24,292 reviews

Amie F Bannister

Feefo Verified

4 months ago

What Amie F Bannister said about TruffleShuffle.com:

Loverly bag but awful/no customer service

I made my purchase and dis not recive and confirmation despite filling everything out correctly , I then contacted the web page through chat and never received a reply and my parcel never actually...

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We’re really sorry to hear about your experience, this isn’t the level of service we aim to provide. We completely understand how frustrating it must have been not to receive a confirmation email or any tracking details. We’ve recently been experiencing an issue with our system emails, which we’re actively working to resolve, but we appreciate how concerning this must have been from your perspective. We also apologise for the lack of response via chat. We do respond to all messages daily, so we’re sorry if yours wasn’t received or came through correctly. Regarding the delivery, we’re very sorry to hear your parcel was left outside in the rain with no notification. That’s certainly not acceptable, especially for such a high-value item. We’ll be passing this feedback directly to Amazon to ensure it’s addressed.

Product reviews

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We’re so pleased to hear how much you love the bag! It’s great to know it lived up to your expectations, as Loungefly designs are always something special 🖤 We’re sorry again for the issues you experienced with communication and delivery, and we really appreciate you bearing with us. We’re currently working to resolve the email problems, and your feedback on the delivery has been noted and shared. Thanks again for your comments, and we hope you continue to enjoy your new bag! ❤️

Date of purchase: 01/04/2026

Trusted Customer

Feefo Verified

4 months ago

Beyond excellent service!! Ordered one day, received the next!! Love the smock dresses so much and thank you for doing them!! They are so enjoyable and serviceable for whatever or wherever you’re...

Product reviews

Date of purchase: 01/04/2026

Trusted Customer

Feefo Verified

4 months ago

Wonderful helpful staff

Excellent service, the item was packed with care and arrived really fast. Customer service was excellent, Evie went above and beyond to help with my questions via email. My shopping experience was...

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We're delighted to hear you had such a smooth shopping experience and that your order arrived quickly and well packed. We'll be sure to pass your lovely comments on to Evie - she’ll really appreciate it! Thanks again for your support, and we hope to see you shopping with us again soon! 💕

Product reviews

Date of purchase: 31/03/2026

Trusted Customer

Feefo Verified

4 months ago

Beautifully charmed

Service was great. I had issues receiving emails but it was quickly sorted and truffle shuffle help were so helpful :)

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We're really glad to hear our team was able to quickly sort out the email issue for you, and that you were happy with the service. We’ll be sure to pass on your kind words - it means a lot! 😊

Product reviews

Date of purchase: 31/03/2026

Matthew Roberts

Feefo Verified

GBR

4 months ago

What Matthew Roberts said about TruffleShuffle.com:

Excellent

Excellent service

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

Thanks so much for the 5⭐s

Product reviews

Date of purchase: 01/04/2026

Trusted Customer

Feefo Verified

4 months ago

Lambrinth worm rutsack

Fantastic, was asked what postage service i would like to receive , very happy , came the day it said it was coming with Amazon.

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We're really glad to hear you were happy with the delivery options and that your order arrived right on time. It’s fantastic to know everything went smoothly 💖

Product reviews

Date of purchase: 30/03/2026

Feefo Verified

USA

4 months ago

What MK said about TruffleShuffle.com:

Phenomenal

Excellent customer service!!!!

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We're so happy to hear you were pleased with the customer service 🩵

Product reviews

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

4 months ago

Excellent

Fast delivery, as described

Product reviews

Date of purchase: 30/03/2026

Metzilla

Feefo Verified

GBR

4 months ago

What Metzilla said about TruffleShuffle.com:

Delivered in 2 days

TruffleShuffle Help Team

TruffleShuffle.com

4 months ago

We're so pleased your order arrived quickly

Product reviews

Date of purchase: 30/03/2026

William Smith

Feefo Verified

GBR

4 months ago

What William Smith said about TruffleShuffle.com:

I love you truffle shuffle!

Amazing Service as always!

Product reviews

Date of purchase: 30/03/2026

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TruffleShuffle.com Reviews

Loungefly Charmed Tote BagMore reviews of this product (10)View product websiteFirstly the bag is beautiful just as I expected it to be ! So I am overall pleased with the bag and couldn't fault loungefly as they always deliver! Now truffle shuffle as a retailer I am not so...Read more

The Goonies Pirate Patterned Smock DressMore reviews of this product (4)View product website

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Loungefly Charmed Tote BagMore reviews of this product (10)View product websiteMost beautiful bag ever. It is the bag of bags now I will never use another one. The stunning details on this bag take your breath away. Deffo a must buy. Won’t regret it that’s for sure. I can’t...Read more

Pingu Noot Noot World Tour Vintage Wash Charcoal T-ShirtMore reviews of this product (2)View product websiteGreat service. Quick dispatch and delivery. Awesome item.

Loungefly TruffleShuffle Labyrinth Worm Cosplay Mini BackpackMore reviews of this product (14)View product websitePresent for niece , she absolutely loves it , beautiful colours and quirky , so happy with purchase

Loungefly TruffleShuffle Labyrinth Worm Cosplay Mini BackpackMore reviews of this product (14)View product websiteAmazing 👏 fast delivery

Loungefly TruffleShuffle Labyrinth Worm Cosplay Mini BackpackMore reviews of this product (14)View product websiteGreat service, super fast delivery and you get a pack of sweets too 😋

Loungefly TruffleShuffle Labyrinth Worm Cosplay Mini BackpackMore reviews of this product (14)View product websiteI love you Truffle Shuffle and Loungefly! Amazing Bag and Super Fast delivery!

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