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Cruise Megastore /Travel Megastore Reviews

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

.very helpful

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date of purchase: 30/10/2019

Trusted Customer

Feefo Verified

6 years ago

Happily looking forward to our holiday!

Nicole was friendly, prompt and patient with us trying to organise our group. She also managed to get us some sharp pricing for the cruise, which was cheaper than I could find anywhere else.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Date of purchase: 30/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Misrepresentation

They sold me a trip, that was ok. Then they sold me a 2 for 1 coupon and said it would very likely be able to be applied on the trip I bought. The next day I found it could not. Pinged off as led to...

Karen King

Cruise Megastore /Travel Megastore

6 years ago

I’m sorry you feel you have had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.

Date of purchase: 29/10/2019

Trusted Customer

Feefo Verified

6 years ago

Communicated well with me, gave me options and fulfilled my dream,

Kent was an excellent consultant. He gave me options, the time to consider these options and understood my requirements. I will be travelling again.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review; we appreciate your time and will certainly let Kent know of your comments. We look forward to booking you again in the future.

Date of purchase: 29/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

I will let you know if it all goes through smoothly

Seems o k. They seemed to know what in required.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time.

Date of purchase: 23/10/2019

Trusted Customer

Feefo Verified

6 years ago

Although I had a beginner (Linda) she was most helpful. Asked her supervisor for advise. I also have a problem with the mobile service and she rang me back twice. I would recommend your company to...

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.

Date of purchase: 25/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Easy website to navigate spoke to the girls the next day to to confirm booking very helpful

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date of purchase: 28/10/2019

Trusted Customer

Feefo Verified

Melbourne

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Excellent service this time

The operator Louisa was excellent, considering i left a message a few weeks ago and someone rang me back i told them what i was looking for and they said they would check but i never heard anything...

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon. We will certainly let Louisa know of your comments and we can’t wait to help you book your next holiday!

Date of purchase: 25/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Pleasant staff easy to deal with

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Very good clear understanding step by step Happy customer

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Date of purchase: 12/10/2019

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