How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cruise & Vacation Desk Reviews

http://desk.cruiseandvacationdesk.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

396

26

4

2

4

432

ratings over the past year

Displaying all 2,719 reviews

JP

Jim & Jodi Phoenix

Feefo Verified

Argyle, TX

1 month ago

What Jim & Jodi Phoenix said about Cruise & Vacation Desk:

Very helpful and responsive.

0

KG

Karen Gummoe

Feefo Verified

2 months ago

What Karen Gummoe said about Cruise & Vacation Desk:

Very professional kind and nice to talk with

0

Trusted Customer

Feefo Verified

2 months ago

Knowledgeable and patient

… I didn’t really need much .. just help making a deposit .. also I wanted to see if the cruise had gone up because I had my previous one on hold —- she had to get out of the screen to check that for...

0

TL

Thanh Le

Feefo Verified

2 months ago

What Thanh Le said about Cruise & Vacation Desk:

Good price and service

0

NG

Nathaniel Gooden

Feefo Verified

2 months ago

What Nathaniel Gooden said about Cruise & Vacation Desk:

Easy process, friendly and knowledgeable staff

The process was easy, even in getting credits through Royal, the travel desk was on top of everything. I primarily worked with Cori, she is great!

0

SB

Shirley & John Burg

Feefo Verified

2 months ago

What Shirley & John Burg said about Cruise & Vacation Desk:

Kate was very helpful in making adjustments to fit our budget. Very pleasant to work with.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo