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Cruise & Vacation Desk Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,716 reviews

Steven Lesht

Feefo Verified

1 month ago

What Steven Lesht said about Cruise & Vacation Desk:

Jordan was great/ returned emails and phone calls Very promptly Great friendly conversation, knowledgeable and very professional I will be calling today to have her arrange another cruise

Linda & Roger Gravatt

Feefo Verified

1 month ago

What Linda & Roger Gravatt said about Cruise & Vacation Desk:

Yes would definitely reccomend!

Chase DeCroo

Feefo Verified

Arkansas

1 month ago

What Chase DeCroo said about Cruise & Vacation Desk:

Simple and priced right!

I used this service through GovX and wasn’t sure at first how it would go. I was pleasantly surprised by an easy booking process that had all of the same options available as the cruise line plus it...

Barry Orton

Feefo Verified

1 month ago

What Barry Orton said about Cruise & Vacation Desk:

Valerie is top notch

Valerie is absolutely amazing!!!! Made the booking process so easy. She is kind, courteous and really listens to her customers.

Kim Tucker

Feefo Verified

1 month ago

What Kim Tucker said about Cruise & Vacation Desk:

disappointed

I booked a cruise through Cruise and Vacation on Sunday for one single-occupancy room and one double-occupancy room. The primary reason I chose to book through them was the single room rate, which...

Customer Care

Cruise & Vacation Desk

1 month ago

Hi Kim, Thank you for your feedback. We're happy that your Travel Advisor was able to connect with you earlier today and discuss your concerns in more detail. We’re pleased to hear that this matter was not directly related to our customer service. Our team of experienced and knowledgeable travel advisors is always available to assist, and we encourage clients to contact our office with any questions or concerns before making a payment, especially when booking online. If you have any questions regarding your upcoming vacation, please don’t hesitate to reach out - we’re here to help! Our current office hours are Monday through Friday, 9:00 AM to 6:00 PM (eastern). Thank you!

Jim & Jodi Phoenix

Feefo Verified

Argyle, TX

1 month ago

What Jim & Jodi Phoenix said about Cruise & Vacation Desk:

Very helpful and responsive.

Karen Gummoe

Feefo Verified

1 month ago

What Karen Gummoe said about Cruise & Vacation Desk:

Very professional kind and nice to talk with

Trusted Customer

Feefo Verified

2 months ago

Knowledgeable and patient

… I didn’t really need much .. just help making a deposit .. also I wanted to see if the cruise had gone up because I had my previous one on hold —- she had to get out of the screen to check that for...