How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cruise & Vacation Desk Reviews

http://desk.cruiseandvacationdesk.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

393

27

4

2

4

430

ratings over the past year

Displaying all 2,716 reviews

JC

Jim & Eileen Correale

Feefo Verified

Sugarloaf

1 month ago

What Jim & Eileen Correale said about Cruise & Vacation Desk:

Very professional, friendly, and knowledgeable

0

RM

Rafiek Mohammed

Feefo Verified

1 month ago

What Rafiek Mohammed said about Cruise & Vacation Desk:

excellent service

0

RB

Ryan Bowers

Feefo Verified

Beavercreek, Ohio

1 month ago

What Ryan Bowers said about Cruise & Vacation Desk:

Everything was outstanding!!

The entire trip was amazing. The ship, crew, food, and excursions were all well above what we expected. We met some amazing people and we are so very excited to be a part of the experience again.

0

LC

Lyssa & Gary Cordingley

Feefo Verified

1 month ago

What Lyssa & Gary Cordingley said about Cruise & Vacation Desk:

Always a great experience!!

Always a greatcexperience. They always are helpful and provide alternatives and advice.

0

Trusted Customer

Feefo Verified

1 month ago

Easy to book. No hassle.

0

TM

Tom & Kathy McNamee

Feefo Verified

1 month ago

What Tom & Kathy McNamee said about Cruise & Vacation Desk:

Valerie is very knowledgeable. Answers all our questions.

0

Trusted Customer

Feefo Verified

1 month ago

Easy Peasy

Easy peasy, and they provided me all the informaiton and options I asked for. I'm a repeat customer as booking was stress free.

0

TJ

Tabitha Jarboe

Feefo Verified

1 month ago

What Tabitha Jarboe said about Cruise & Vacation Desk:

Easy to book, very responsive with all my questions.

Easy to book, very responsive with all my questions. I only wish we were able to get side by side rooms with the people we are going with and adding a guest to a booking that you have on hold was an...

0

SL

Susan & Joseph Lennon

Feefo Verified

1 month ago

What Susan & Joseph Lennon said about Cruise & Vacation Desk:

Kate made booking our next vacation quick and easy! So nice to work with and always has all the answers we need to make the right choice. THANKS.

0

Trusted Customer

Feefo Verified

1 month ago

Amazing and helpful customer support

The service agent was very nice, knowledgeable, and quick to help us with our booking.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo