How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Tomato Travel Reviews

Trusted Customer

Feefo Verified

7 years ago

The service was excellent. Had not issues when booking this trip.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are really glad that you enjoyed your Japan by Rail tour! We hope someday we can help you plan your next holiday or tour with us to Japan or other countries in Asia. If you are interested in any of our other tours or optional activities please head over to our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 29/10/2018

0

Trusted Customer

Feefo Verified

7 years ago

Would recommend well organized all hotels clean and close to transport and restaurants.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feeback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour in Japan and we hope someday we can help you plan your next trip to Japan or other countries in Asia. If you are interested in our other tours or optional programs please check out our website: www.tomatotravel.com.au

Date of purchase: 19/11/2018

0

Trusted Customer

Feefo Verified

7 years ago

Responded well to any queries. Didn't really buy direct as we bought a Webjet package but I had no problem with Tomato's overall service.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour to Japan and we hope someday we can help you plan your next holiday or tour to Japan or other countries. We would really to deal directly with our customers so we can give them the best deals and benefits. If you are ever interested in our other tours or optional programs please head over to our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 07/11/2018

0

Trusted Customer

Feefo Verified

7 years ago

Easy!

Quick, efficient no hiccups and great price!

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments. We value all of our customers comments and feedback. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your Japan Golden Route tour and we hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are ever interested in our other tours or optional programs please check out our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 07/11/2018

0

GB

Gian Chand Banga

Feefo Verified

Sydney (Thirlmere) NSW.

7 years ago

What Gian Chand Banga said about Tomato Travel:

Pl. see above.

The travel arrangement, the accommodation, the guide, the travel between the cities and the food (breakfast) were all excellent.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We value all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your Japan by Rail tour and we hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia. If you are interested in any of our other tours or optional programs please head over to our website: www.tomatotravel.com.au

Product reviews

Date of purchase: 25/06/2018

1

TC

Tiffany Belle Chesterfield

Feefo Verified

7 years ago

What Tiffany Belle Chesterfield said about Tomato Travel:

Overall, I was pleased with the service. Everything was taken care of and I was notified of what was needed in plenty of time.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We value all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your tour in Japan and we hope someday we can help you plan your next holiday or tour to Japan and other countries in Asia.

Product reviews

Date of purchase: 05/11/2018

0

TF

Tanae Blaze Flanagan

Feefo Verified

7 years ago

What Tanae Blaze Flanagan said about Tomato Travel:

Japan with tomato

Tour guides were amazing, I wouldn’t change anything. Yoko our tour guide was absolutely beautiful and gave us the best experience that was our moneys worth. Thanks team tomato travel will be...

Tomato Travel Reviews

Best Of Japan By RailMore reviews of this productView product websiteIt was a great trip at an excellent price

Discover Japan Fly Qantas 2020More reviews of this productView product websiteWell paced tour. I was pleasantly surprised with the accommodation which was very good, and in good locations. The opening and closing dinners didn't really work. We were spread around a restaurant...Read more

Japan Golden Route 2018-19More reviews of this productView product websiteGreat snap shot of Japan. Well organised tour and hotels nice and very reasonable for the price.

Traditional Japan By RailMore reviews of this productView product websitePl. see my earlier comments. These comments are also applicable for Mrs. Kamlesh BANGA

Japan Golden Route With HiroshimaMore reviews of this productView product websiteI was pleased with the trip. The guide was excellent and the tour was generally well planned, apart from a few things that could not be avoided. I really appreciated being met so promptly at the...Read more

Japan & South Korea Encompassed TourMore reviews of this productView product websiteAs previously stated above.

Discover JapanMore reviews of this productView product websiteThe only slight negative was one of our tour guides, who was hard to understand at times and did not give us enough information on some of the visited sites

Discover Japan Fly Qantas 2020More reviews of this productView product websiteExcellent trip, very enjoyable

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?