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Tom Hixson of Smithfield Reviews

https://www.tomhixson.co.uk

The World's Finest Meat Delivered

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ratings over the past year

Displaying all 2,791 reviews
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Stefan Slatter
6 years ago
Date of purchase: 16/04/2019
What Stefan Slatter said about Tom Hixson of Smithfield:
Not a great experience!
I couldn’t comment on the meat as it never arrived. I can however comment on the delivery and customer service. I ordered some Argentinian Sirloin for Easter as I have family and friend coming. Tom...

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Sally
Tom Hixson of Smithfield
6 years ago
Hi Stefan, I am really sorry that we let you and your guests down. I have escalated your issue with management at DPD and will update you in due course. The level of service falls well below the levels we want to be providing for our customers. I have processed a full refund and made the initial offer of 10% off your next order. This is not set in stone. Please let me know what you're expecting, in terms of compensation and we can come to an agreement. I have emailed you if you'd like to communicate that way or happy to discuss on the phone - 02072483569. Kind regards, George Hixson
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shahid chaudhry
Glasgow
6 years ago
Date of purchase: 09/05/2019
What shahid chaudhry said about Tom Hixson of Smithfield:
Excellent high quality Halal produce
excellent selection of Halal produce, well packaged box, delivered swiftly
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Trusted Customer
6 years ago
Date of purchase: 01/05/2019
Great meat.....but
Having ordered the Irish salt cave aged rib eye, I Received an e mail saying the order had been sent , but the rib had been replaced by a USDA rib . The replacement rib was fantastic, and would...

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George
Tom Hixson of Smithfield
6 years ago
Hi Ian, Thank you for your feedback. I have made a note on your account to ensure that moving forward you are called (rather than emailed) if a replacement is required. Let me know if we can help with anything else. Available via phone (02072483569) or email (george@tomhixson.co.uk). Kind regards, George Hixson
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Trusted Customer
6 years ago
Date of purchase: 16/04/2019
Great service, they re-delivered my order when the courier didn't manage to deliver it on time. great service and awesome​ products.
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AK
Afsheen Khan
6 years ago
Date of purchase: 15/04/2019
What Afsheen Khan said about Tom Hixson of Smithfield:
Awesome service always
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2
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Trusted Customer
6 years ago
Date of purchase: 14/04/2019
Great butcher with premium cuts
Pros: Service is outstanding, deliveries are always without hassle and the products are always great quality consistently Cater to the halal market so we can get amazing cuts from around the world ...

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JL
JAMES LANG
6 years ago
Date of purchase: 08/04/2019
What JAMES LANG said about Tom Hixson of Smithfield:
Steak was absolutely beautiful, tender & tasty, thank you! Guests asked for seconds. First time with TH and most certainly will be back.
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Sally
Tom Hixson of Smithfield
6 years ago
Dear James, Thank you for the positive feedback. We are delighted you and your guests enjoyed the steaks. Kind regards, Sally Hixson
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Trusted Customer
6 years ago
Date of purchase: 01/04/2019
Great meat, great service
Meat delivered promptly, insulated box with chiller packs. Fabulous beef fillet. Would order from them again.
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Sally
Tom Hixson of Smithfield
6 years ago
Thank you for the positive feedback. We are delighted to hear you enjoyed the USDA chateaubriand. Kind regards Sally Hixson
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GH
Geoff Huyton
6 years ago
Date of purchase: 29/03/2019
What Geoff Huyton said about Tom Hixson of Smithfield:
Superb Quality of the products. Professional and courteous manner by all members of staff when ordering over the phone. George Hickson provides excellent advice on produce.
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4
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JL
JAMES LEWIS
6 years ago
Date of purchase: 29/03/2019
What JAMES LEWIS said about Tom Hixson of Smithfield:
Quality Product & service
Easy to use website , efficient delivery on time .
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About Tom Hixson of Smithfield
We are passionate about sourcing the finest wholesale gourmet produce from Britain and around the world. Specialising in exclusive beef, including USDA and Wagyu. We, also, purvey a number of exquisite pork, lamb and delicatessen items. Since 1963, we have worked closely with the most premier chefs of London and, now, our award winning range is available to our online members with delivery to your door.
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020 7248 3569
221 London Central Markets, London, Greater London, EC1A 9LH, United Kingdom
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About Tom Hixson of Smithfield
We are passionate about sourcing the finest wholesale gourmet produce from Britain and around the world. Specialising in exclusive beef, including USDA and Wagyu. We, also, purvey a number of exquisite pork, lamb and delicatessen items. Since 1963, we have worked closely with the most premier chefs of London and, now, our award winning range is available to our online members with delivery to your door.