The shoes were excellent once i got them but the who service provided was dreadful.
Samuel Windsor
Samuel Windsor
17 years ago
Our apologies for the service you received. It appears that the couriers lost the shoes between them picking them up from you and delivering back to us. We have since claimed for these missing shoes and did get them replaced as soon as we were made aware of the missing delivery. I hope that you are now happy with the replacement shoes.
Product reviews
Date of purchase: 04/07/2008
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Trusted Customer
Feefo Verified
17 years ago
Good value, good product, good service
Product reviews
Date of purchase: 01/08/2008
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Trusted Customer
Feefo Verified
17 years ago
Offer a good range of shoes at a very competetive price.
Unfortunately the product was not similar to the picture in the advert.
Samuel Windsor
Samuel Windsor
17 years ago
Thank you for the positive feedback regarding the service. Sorry to hear that you were not happy with the shoes. The refund was processed back onto your card on the 18th of July.
For the price its difficult to complain. Fit very good and look lovely. Some of the finer finishing could be better though and I doubt for £30 per pair that they were really made by hand in the UK....
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Product reviews
Date of purchase: 25/07/2008
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Trusted Customer
Feefo Verified
17 years ago
Excellent products and excellent service. I will be visiting you frequently.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.