I have made several purchases and have always been pleased with the quality and value for money these products provide as well as the efficiency of delivery
Service is fine the offers are not always clear and can be expensive. Yje offers are also not date limited and I have in the past gone to use a discount to be told I could not have it- so sent back...
This is my first purchase from Samuel Windsor - the products arrived well packed, with shoe-trees, protective bags, and a shoe horn - i am impressed by the service
Never mind Samuel Windsor,these shoes are supplied by Clifford James,
that was not what I expected when I bought them via Daily Mirror offers,
If I had known originally that Clifford James was the...
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Samuel Windsor
Samuel Windsor
17 years ago
Sorry to see that you were not happy with both the service and the shoes. We are owned by the same mail order group as Clifford James, but is run as a seperate company and are not the same shoes or brand. However, I can see that a full refund has been processed for you and if you have any further queries, please do not hesitate to contact us.
Sorry to see that the service you received was not up to scratch. I can see that your order was originally despatched from us on the 30th of June (at 1:49am!) but sadly went missing with the courier which is unfortunately out of our control. As soon as we were made aware of the situation, a refund was processed as requested.
As a return customer ( now a 5 pair customer), I found the quality and value of the Samuel Windsor range to be excellent. I wear a different pair each day and my feet are much happier.
Product reviews
Date of purchase: 04/08/2008
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Trusted Customer
Feefo Verified
17 years ago
Excellent shoes - my 5th and 6th pairs of shoes from them!
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.