took 3 attempts and many e-mails to get the boots i wanted.
in the end i had to choose a pair that was actually my 2nd choice as the first 2 pairs were badly marked despite being quality checked.
I...
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Trusted Customer
17 years ago
took 3 attempts and many e-mails to get the boots i wanted.
in the end i had to choose a pair that was actually my 2nd choice as the first 2 pairs were badly marked despite being quality checked.
I ended up with a pair i would not have originally wanted.
Customer service were little help until i threatended to escalate my complaint.
Samuel Windsor
Samuel Windsor
17 years ago
Our apologies for the service you received, but am glad that you are happy with the shoes.
Great and very impressed with the response, the packaging, the shoes and all the extras (shoe trees and bags).
Have used Jones for years but I;ll be back to you... Thanks
Trusted Customer
17 years ago
Great and very impressed with the response, the packaging, the shoes and all the extras (shoe trees and bags).
Have used Jones for years but I;ll be back to you... Thanks
I am very impressed with the quality and price of the shoes. The workmanship is excellent and the service is great. I have no complaints with the purchase and I will trade again with SW Shoes.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.