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Samuel Windsor Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

17 years ago

Quality shoes at a bargain price. I received my shoes quickly and cannot fault the…

Quality shoes at a bargain price. I received my shoes quickly and cannot fault the service

Product reviews

Date of purchase: 30/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

I purchased two pairs of shoes and they look really great. Unfortunately, the left shoe on…

I purchased two pairs of shoes and they look really great. Unfortunately, the left shoe on one of the pairs is a bit larger than the other so doesn't fit as comfortably as the others. I would have...

Trusted Customer

17 years ago

I purchased two pairs of shoes and they look really great. Unfortunately, the left shoe on one of the pairs is a bit larger than the other so doesn't fit as comfortably as the others. I would have returned them but I needed to wear them for a meeting that day.

Samuel Windsor

17 years ago

Thank you for your feedback and I am sorry to hear that the one pair were not quite right. It really does not matter if you have worn them; we offer a 30 day guarantee whether you have worn them or not. Please feel free to return them back to us as you are still well within this time period and we can get the shoes exchanged for you. If you no longer have the returns information, please get in touch and we can make any arrangements for you.

Product reviews

Date of purchase: 30/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

Excellent value for money.

Product reviews

Date of purchase: 29/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

This order very quick, compared to previous order which was delayed (but at least SWS…

This order very quick, compared to previous order which was delayed (but at least SWS wrote to tell me).

Product reviews

Date of purchase: 20/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

Started off really well, great value for money, very quick delivery, very nice presentation but....…

Started off really well, great value for money, very quick delivery, very nice presentation but.... When I came to return a pair for a bigger size I was sent the wrong style. I had to return them...

Product reviews

Date of purchase: 26/09/2008

0

Trusted Customer

Feefo Verified

17 years ago

Recently ordered shoes and trousers - shoes excellent - trousers poor - delivery service good…

Recently ordered shoes and trousers - shoes excellent - trousers poor - delivery service good - but I feel I have wasted £8 on express postage for the trousers and would therefore not order clothing...

Samuel Windsor

17 years ago

Very sorry to hear that the trousers were not as good as expected. I can see from your account that the trousers themselves have now been refunded back onto your card. I will also arrange for the £7.95 carriage charge to be credited to your card as well. Our apologies again for any inconvenience caused and if you have any further queries, please do not hesitate to contact us.

Trusted Customer

17 years ago

Thank you for handling my complaint so well.

Product reviews

Date of purchase: 20/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

These shoes are superb. Quality and price cannot be faulted and they are the most…

These shoes are superb. Quality and price cannot be faulted and they are the most comfortable out of the box quality shoe I have had. I now have four pairs with two pairs over 18 months old and still...

Trusted Customer

17 years ago

These shoes are superb. Quality and price cannot be faulted and they are the most comfortable out of the box quality shoe I have had. I now have four pairs with two pairs over 18 months old and still in great shape.

Product reviews

Date of purchase: 29/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

Great value -quality product

Product reviews

Date of purchase: 22/09/2008

0

Trusted Customer

Feefo Verified

17 years ago

Excellent but I think you should use cotton rather than nylon laces. I find the…

Excellent but I think you should use cotton rather than nylon laces. I find the laces you use keep coming undone.

Trusted Customer

17 years ago

Excellent but I think you should use cotton rather than nylon laces. I find the laces you use keep coming undone.

Product reviews

Date of purchase: 29/10/2008

0

Trusted Customer

Feefo Verified

17 years ago

The shoes look good and feel comfortable. Quality appears to be excellent

Product reviews

Date of purchase: 14/10/2008

0

Samuel Windsor Reviews

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