Samuel Windsor Reviews

Thank you for taking the time to leave us your feedback. Sorry to hear that you were not entirely satisfied with the quality and workmanship of the shoes and not of their normal standard. I can see from your account that the shoes have been received back and the replacements are on order. As you should be aware from the email sent on the 30th January, we are currently out of stock, but as soon as they arrive, they will be sent. If you have any further queries, please do not hesitate to contact us.

Very sorry to hear that you are not finding the shoes a comfortable fit. If you would like to return them for another size, style or even a refund, we will be more than willing to sort that out for you. If you no longer have the details on how to return them, please get in touch and we will be happy to help. Our customer service department can be contacted on 0871 911 7044 or customerservice@samuel-windsor.co.uk

Thank you for taking the time to leave us feedback, I am sorry to hear that the product was not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 or email on customerservice@samuel-windsor.co.uk who will be more than happy to help.