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Samuel Windsor Reviews | Customer Service Reviews for https://www.feefo.com/reviews/tob-samuel-windsor | Feefo

Trusted Customer

Feefo Verified

16 years ago

Packaging was dreadful. The hard polystyrene works through the plastic, so the first set of…

Packaging was dreadful. The hard polystyrene works through the plastic, so the first set of cuff links was lost in the post. The second replacement also arrived with the polystyrene broken and...

Samuel Windsor

16 years ago

Thank you. Our apologies in the delay in replying to your original email. We have been extremely busy with our offers, but are glad to hear that you are more than happy with the shoes! Kind Regards Samuel Windsor

Product reviews

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

I would certainly recommend this company to all

Product reviews

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

Disappointed with the service<br />

Disappointed with the service

Trusted Customer

16 years ago

Disappointed with the service

Samuel Windsor

16 years ago

Our sincere apologies for the inconvenience caused by this mix up. We do take measures to ensure that mistakes of this nature are kept to a minimum but sadly human error does intervene. Please do not hesitate to return it using our free returns service detailed on the reverse of your receipt and we will be more than happy to exchange it over for you. Our apologies again for any inconvenience caused. Kind Regards Samuel Windsor

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

You get what you pay for but I was expecting better!

Trusted Customer

16 years ago

You get what you pay for but I was expecting better!

Product reviews

Samuel Windsor

16 years ago

Thank you for taking the time to leave us feedback, I am sorry to hear that the shoes were not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 or email on customerservice@samuel-windsor.co.uk who will be happy to help. Kind Regards Samuel Windsor

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

Prompt service, good information, high quality. Returns service easy and effective. Would like country of…

Prompt service, good information, high quality. Returns service easy and effective. Would like country of manufacture to be shown - when not so one suspects foreign origin.

Product reviews

Date of purchase: 10/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

The shirts and ties were excellent quality. Packing could have been better - one box…

The shirts and ties were excellent quality. Packing could have been better - one box was badly damaged with the plastic bag torn. Luckily, the shirt was OK!

Product reviews

Date of purchase: 11/05/2009

0

Trusted Customer

Feefo Verified

16 years ago

Quality of goods, service and price all superb. I wish all companies were as good…

Quality of goods, service and price all superb. I wish all companies were as good as you. I didn't like the style of one shoe I ordered, but the quality was excellent and the service I got from you...

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