Easy to use service and very good value for money this time. We previously bought the brown full slipper which fell to pieces rather quickly. The lining came away from the outer, but the shoes are...
Fantastic quality product for an incredibly low price. Despite ordering four pairs of a very common size (9), they all arrived promptly and superbly wrapped. Style, comfort and quality are all...
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Product reviews
Date of purchase: 10/05/2009
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Trusted Customer
Feefo Verified
16 years ago
Good value for money. Quick service
Product reviews
Date of purchase: 12/05/2009
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Trusted Customer
Feefo Verified
16 years ago
Both pairs of shoes are just as ordered and very comfetable
19 days and no product so far- not great as a first order!
Samuel Windsor
Samuel Windsor
16 years ago
Our sincere apologies for the delay.
I have taken a look at your account and it seems that there seems to have been a number of problems with both our couriers and our despatched systems. It looks as though that everything that could have gone wrong, has.
However, I can confirm that the black classic brogues should be with you within 3 working days, but sadly the tan classic lace are now completely sold out and a refund has been processed back onto your card.
Once again, our sincere apologies for any inconvenience caused by this complete mess up and if you have any further queries, please do not hesitate to contact us.
Kind Regards
Samuel Windsor
I ordered two pairs of your classic lace shoe in brown; the pair in the size 8 arrived on time and were, according to my father, of excellent quality, however, the size 10 classic lace has not...
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Samuel Windsor
Samuel Windsor
16 years ago
Our apologies for the delay of the remaining pair of shoes.
I have taken a look at your account and can see that the last email was sent on the 18th of May to say that our expected delivery date is the 21st of June. As soon as we do receive them, we will send them one straight away suppliers and can assure you that we are doing all we can to receive the delivery as soon as possible.
If you would like to change your order in any way, please get in touch and we will be happy to help.
Kind Regards
Samuel Windsor
Okay, not exactly designer, but ok for 'middle of the road'
Trusted Customer
16 years ago
Okay, not exactly designer, but ok for 'middle of the road'
Product reviews
Samuel Windsor
Samuel Windsor
16 years ago
Thank you for taking the time to leave us feedback.
I am sorry to hear that these cufflinks were not as good as expected. Please feel free to take advantage of the 30 day Samuel Windsor worn or unworn guarantee. You can return them using our free returns service detailed on the reverse of your receipt. Or alternatively call our customer service department on 0871 911 7044 or email on customerservice@samuel-windsor.co.uk who will be happy to help.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.