Bought travel insurance and couldn't log in with the login details provided by tick to view/save my insurance policy. It was also a hassle to then obtain this information through tick as the customer...
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David
Tick Travel Insurance
6 years ago
Hi there,
I am sorry to hear about your experience. You can reach our team by email (info@tickinsurance.com.au) or through our online form on our website. We always aim to respond to customers within 1-2 business days but I am sorry if your case took a bit longer.
Kind Regards,
Anna
Can not log online for claim. Get put on hold forever.
David
Tick Travel Insurance
6 years ago
Hi there. I am sorry to hear about your experience. Please send us an email to complaints@tickinsurance.com.au and the team will look into it as soon as possible.
Regards,
Anna
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