What David Sheehan said about Tick Travel Insurance:
Filling out the form was fairly straightforward but I was uncertain as the level of cover of items such as laptop. I thought I might have lodged the form in time for 15% discount but was not sure. I...
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Product reviews
Date of purchase: 08/03/2023
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Trusted Customer
Feefo Verified
3 years ago
My confirmation email did not explain my cover.
It should have been itemised like in the quote.
David Mayo
Tick Travel Insurance
3 years ago
Hi there,
Thank you for your feedback. You can retrieve your documents with a summary of your cover as well as our full PDS in the login section of our website. I have shared your feedback with our management team. If you would like to submit a complaint, you can email complaints@tickinsurance.com.au.
Regards,
Anna
Date of purchase: 08/03/2023
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Donna Mincham
Feefo Verified
3 years ago
What Donna Mincham said about Tick Travel Insurance:
great prices multiple plans to chose from. easy process
Product reviews
Date of purchase: 07/03/2023
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Trusted Customer
Feefo Verified
3 years ago
This was the only travel insurance I found that didn't charge me extra due to my Cerebral Palsy. Thanks Tick
Product reviews
Date of purchase: 07/03/2023
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Stephen Gurney
Feefo Verified
3 years ago
What Stephen Gurney said about Tick Travel Insurance:
I have emailed them times to obtain a detailed copy of the Policy I purchased & nobody there even has the common courtesy to reply to or acknowledge my request. Disgusting service! This is the first...
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David Mayo
Tick Travel Insurance
3 years ago
Hi Darryl,
I am sorry to hear about your feedback. I believe the team has re-sent the documents this morning but please, let me know if you don't receive them in the next hour or so.
Regards,
Anna
Product reviews
David Mayo
Tick Travel Insurance
3 years ago
n/a
Date of purchase: 07/03/2023
1
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Jennifer Hansen
Feefo Verified
3 years ago
What Jennifer Hansen said about Tick Travel Insurance:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
