The online quote was prompt and covered my requirements. We used it previously for overseas travel. Fortunately we did not need to call on its services. All went well.
Worst insurance. They spend 4 months to assess my claim asked me to send multiple documents I spent collecting death certificates and medical certificates and then they rejected my claim which was...
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David Mayo
Tick Travel Insurance
3 years ago
Hi there.
I am sorry to hear about your experience with Tick Travel Insurance. If you are not happy with the outcome of your claim, you can raise a complaint by emailing complaints@tickinsurance.com.au.
Regards,
Anna
Trusted Customer
3 years ago
I am happy with the resolution I received and I have revised the rating. Thank you for the excellent customer service.
I used Firefox on my PC and after many pages of data entry (I have medical issues) it stalled and I had to start again with a different browser. Otherwise it seemed straightforward and just like...
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Product reviews
Date of purchase: 02/05/2023
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Trusted Customer
Feefo Verified
3 years ago
great service, we had to cancel our trip and they were most helpful with our refund
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