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Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,397

1,676

814

384

569

8,840

ratings over the past year

Displaying all 110,264 reviews
HE
Heidi Eve
7 years ago
Date of purchase: 26/06/2017
What Heidi Eve said about Thompson & Morgan:
Gardeners Christmas.
Packaged well. Plants arrive in good health again and again and always with a really strong root system. Offers are so good hard to resist. Love the labels and info that comes with my plants. Such a...

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Anne
Thompson & Morgan
7 years ago
Hello there. Thank you for your review. It's lovely to hear that your plants always arrive in good condition. We have some really good offers and I'm pleased that you are able to take advantage of some of them. I'm glad that we're able to keep our gardeners happy and that you feel like it's Christmas every time you order. It's great to hear that you're happy with our products and service. Kind regards, Anne
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KR
Keith Risby
7 years ago
Date of purchase: 26/06/2017
What Keith Risby said about Thompson & Morgan:
plants
my goods arrived in the scheduled time scale
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Faye
Thompson & Morgan
7 years ago
That's great to hear as we always strive to deliver when advertised. ~ Thanks ~ Faye
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SG
Steven Guest
7 years ago
Date of purchase: 26/06/2017
What Steven Guest said about Thompson & Morgan:
Great service and comms
Great speedy service excellent communication
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Faye
Thompson & Morgan
7 years ago
We are so pleased to learn you have been happy with our service and communication! ~ Kind regards ~ Faye
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KS
Kerry Smith
7 years ago
Date of purchase: 26/06/2017
What Kerry Smith said about Thompson & Morgan:
Half of the plants arrived half dead.
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Nikki
Thompson & Morgan
7 years ago
Hi Kerry, Thanks for your feedback. I am so sorry to hear that some of your order has arrived in poor quality. I have commented on your product review with regards to the action that we take. We hope to hear from you soon. Thanks Nikki
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Edwin Hedges
7 years ago
Date of purchase: 26/06/2017
What Edwin Hedges said about Thompson & Morgan:
I am totally happy with Thompson & Morgan. AYLESBURY.
Their quality is very good, their service is excellent. I would recommend any one to use Thompson & Morgan in particular they know what they are in the business for.
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Faye
Thompson & Morgan
7 years ago
It is lovely to hear that you have been so happy with our service and products and would recommend us to others. We appreciate your comments. Kind regards ~ Faye
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Roy Bingham
7 years ago
Date of purchase: 26/06/2017
What Roy Bingham said about Thompson & Morgan:
Every item I've bought from t&m has been exceptional. All came on time all great quality .just plant and away it goes.. perfect.
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Faye
Thompson & Morgan
7 years ago
It is so lovely to hear you have been so impressed with our products and service. ~ Kind regards ~ Faye
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Trusted Customer
7 years ago
Date of purchase: 23/06/2017
Always good communicators and reliable delivery dates. The plants I have had have always been in tip top condition, which isn't easy in this hot weather
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Faye
Thompson & Morgan
7 years ago
Fantastic! So pleased to hear your plants always arrive in perfect condition and thank you for your review! :) ~ Kind regards ~ Faye
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Jonathan Bates
7 years ago
Date of purchase: 26/06/2017
What Jonathan Bates said about Thompson & Morgan:
All died following potting instructions. Replacements free of charge might fare better as 50% plugs looked mouldy on arrival. J E Bates
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Nikki
Thompson & Morgan
7 years ago
Hi Jonathan, Thanks for your review, I am sorry to hear of the performance you have experienced with your lavender. I have arranged for a replacement to be sent out to you as soon as stock becomes available. At the moment this is showing as September, however as this is a replacement it will be treated as a priority. If we can be of any further help, please email us at socialmedia@thompson-morgan.com. Thanks Nikki
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Akshay Anand
7 years ago
Date of purchase: 26/06/2017
What Akshay Anand said about Thompson & Morgan:
Great company to buy from
Friendly staff, reasonably responsive to customer enquiries. The team keeps you up to date on the status of your order.
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Anne
Thompson & Morgan
7 years ago
Thank you for your review. I'm very pleased that you're happy with how often we keep you up to date with the progress of your order and you find us friendly and helpful. Kind regards, Anne
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Trusted Customer
7 years ago
Date of purchase: 23/06/2017
Mostly good although sent one wrong packet of seeds but replaced and sent promptly. The web site is quite clunky to use and could be improved
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Ryan B
Thompson & Morgan
7 years ago
Thank you for your review. I am glad to hear that you have been happy with the majority of your order, but I am sorry to hear that there was an error. I am glad that this was sorted out straight away for you. If there is anything further that we can be of help with, please do feel free to email us at socialmedia@thompson-morgan.com. Kind regards, Ryan
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.