Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,418

1,676

824

382

576

8,876

ratings over the past year

Displaying all 110,357 reviews
BM
Brenda Macerlane
newcastle, co down
7 years ago
Date of purchase: 27/06/2017
What Brenda Macerlane said about Thompson & Morgan:
variable quality
astromeria were fine but the verbena although well packed, were of variable quality and most died
Merchant Logo
Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you very much for your review. I am very sorry to hear that your Verbenas died after planting them. I can appreciate that this is disappointing. As we no longer have any stock (as they are now out of planting season) I have arranged for a refund to be processed for you. If you do have any further queries, please do let me know. Kind regards, Ryan
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
No
The packing was excelent but most of the plants had bolted
Merchant Logo
Ryan B
Thompson & Morgan
7 years ago
I am very sorry to hear that this has happened. I will be sending you an email shortly regarding this. I hope to hear from you shortly. Kind regards, Ryan
0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
Efficient Seed good quality
Speedy,seed packed carefully,seed fresh and did germinate,instructions on how to germinate given clearly.
Merchant Logo
Ryan B
Thompson & Morgan
7 years ago
That's great to hear, thank you very much for your review. Hope to be of service to you again soon. Kind regards, Ryan
0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
Exceptional value
Exceptional value on seed promotion. Quick service.
Merchant Logo
Ryan B
Thompson & Morgan
7 years ago
Thank you for the good feedback, it is much appreciated :) Kind regards, Ryan
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
Too slow!
I ordered seeds on 25th June, with the email receipt saying "dispatch with 24 hours". In fact it wasn't actually sent until the afternnon of the 28th June. The Seeds eventually arrived 1st July. It...

Read all
Merchant Logo
Anne
Thompson & Morgan
7 years ago
I'm very sorry for the delay in despatch of your seed order. When an order is placed over a weekend we try our best to send them out as quickly as possible. Your feedback is important and will be passed on to the appropriate department. Kind regards, Anne
Product reviews

0
Share
JS
Joy Spiers
7 years ago
Date of purchase: 26/06/2017
What Joy Spiers said about Thompson & Morgan:
Good service, crummy seeds
Speedy service
Merchant Logo
Anne
Thompson & Morgan
7 years ago
Thank you for your review. I'm pleased that your order arrived promptly and you were pleased with our service. Kind regards, Anne
0
Share
WS
Wayne Seagate
Deepest Norfolk
7 years ago
Date of purchase: 27/06/2017
What Wayne Seagate said about Thompson & Morgan:
I ordered them . They turned up quickly. What more do you want?
Merchant Logo
Anne
Thompson & Morgan
7 years ago
Hi Peter, thank you for your glowing review.  It's lovely to hear that you ordered your seeds and received them promptly. Kind regards, Anne
0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
Ease of ordering, great value for money and speedy delivery. Thank you.
Great value for Money, easy ordering online andating speedy delivery.
Merchant Logo
Faye
Thompson & Morgan
7 years ago
Lovely to hear that you have found our products great value and found our online experience nice and easy :) ~ regards Faye
0
Share
Trusted Customer
7 years ago
Date of purchase: 27/06/2017
Prompt, no fuss, communicated by email at all stags of delivery process.
Merchant Logo
Faye
Thompson & Morgan
7 years ago
Thank you for taking the time to leave your feedback. We pride ourselves on keeping our customers up to date with every stage of their order. ~ regards Faye


Product reviews

0
Share
EP
EDWARD POWELL
7 years ago
Date of purchase: 27/06/2017
What EDWARD POWELL said about Thompson & Morgan:
you get what it said on the packet, a sweet experiencew
excellent, i expect no less from the leading seedsman in britain and probably europe.
Merchant Logo
Faye
Thompson & Morgan
7 years ago
Thank you so much for your lovely comments :) ~ Regards Faye
0
Share
Not received a review invite?
About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
Read all
0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.