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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 110,364 reviews

Trusted Customer

7 years ago

Date of purchase: 30/06/2017

Happy with purchase.

Very pleased with service and delivery Items as expected.

Caitlin

Thompson & Morgan

7 years ago

Thanks for the feedback :) I'm glad that you were pleased with your products. ~ Regards, Caitlin

Trusted Customer

7 years ago

Date of purchase: 30/06/2017

Excellent service.

I buy from Thompson and Morgan all the time. Their plants are always good quality and this particular time the Busy Lizzie Divine were exceptional. Postage is a little expensive.

Caitlin

Thompson & Morgan

7 years ago

Thanks for the positive feedback on the Busy Lizzie Divine plants and the Mighty Dripper that you received. I have taken your comment about the postage charge on board and we will definitely look into this. ~ Regards, Caitlin

Product reviews

Trusted Customer

7 years ago

Date of purchase: 29/06/2017

The plants look beautiful.

yes they are lovely, but delivery man left box on its side and 11 plants were broken off, despite box saying keep this way up, but this is not fault of T@M...the plants look lovely and some are now...

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Faye

Thompson & Morgan

7 years ago

Fantastic that you thought they were so lovely, but so sorry that a number were damaged as this is not what we want for our customers to experience. We really welcome your feedback regarding the delivery service and this will be taken on board and used for improving this part of our service. As an apology I have sent you an email with a voucher which I do hope you will use against your next order :) ~ Kindest regards Faye

Product reviews

Michele

Creetown

7 years ago

Date of purchase: 30/06/2017

What Michele said about Thompson & Morgan:

Thomspon & Morgan have always been a wonderful supplier of both excellent products and quick delivery. I would highly recommend them to anyone.

Caitlin

Thompson & Morgan

7 years ago

Thanks for the recommendation :) So happy that you have been pleased with our service, and with the Garden ready plants that you have received from us. Your positive feedback is greatly appreciated. ~ Regards, Caitlin

Product reviews

Trusted Customer

7 years ago

Date of purchase: 29/06/2017

Quick Delivery

Quick delivery service.

Caitlin

Thompson & Morgan

7 years ago

Thanks for your positive comments. I am glad that your garden ready plants didn't take long to get established. The different varieties will definitely add brilliant colour to your garden! ~ Kind Regards, Caitlin

Product reviews

Trusted Customer

7 years ago

Date of purchase: 30/06/2017

Great service

I had a query about my order and this was dealt with very quickly

Caitlin

Thompson & Morgan

7 years ago

Thanks for the comment on our customer service :) I am glad that we were able to assist with your query. ~ Regards, Caitlin

Product reviews

Trusted Customer

7 years ago

Date of purchase: 28/06/2017

first class as always

easy to order on line and good delivery

Caitlin

Thompson & Morgan

7 years ago

Thanks, I always find ordering online so quick and efficient that you can do from anywhere with internet access :) ~ Regards, Caitlin

Product reviews

Kelsy Warman

7 years ago

Date of purchase: 03/07/2017

What Kelsy Warman said about Thompson & Morgan:

Trustworthy company

Never fails to deliver strong plants, quickly & when stated or expected. Trustworthy company.

Caitlin

Thompson & Morgan

7 years ago

So glad that you were pleased with our service and delivery of the plants, thanks for your feedback. ~ Kind Regards, Caitlin

Product reviews

Robert Sterling

7 years ago

Date of purchase: 03/07/2017

What Robert Sterling said about Thompson & Morgan:

Excellent service. Even refunded a voucher code which wouldn't go through online

Caitlin

Thompson & Morgan

7 years ago

I am sorry that your voucher wouldn't work on the website at first, I am glad that we were able to fix the problem :) ~ Regards, Caitlin

Robert Wellman

7 years ago

Date of purchase: 29/06/2017

What Robert Wellman said about Thompson & Morgan:

Great service

Website easy to negotiate, ordering and payment simple, efficient delivery

Caitlin

Thompson & Morgan

7 years ago

Thanks for the comments on our new website :) the update has definitely made it easier to use. ~ Regards, Caitlin

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Mighty DripperMore reviews of this product (41)View product websiteArrived quickly. Good product.

Geranium Best Red F1 Hybrid Garden ReadyMore reviews of this product (29)View product websiteThey look lovely in my planters just what I wanted

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyMore reviews of this product (52)View product websiteI have not had these before but will again they are beautiful

Begonia Non-Stop Mixed Garden ReadyMore reviews of this product (33)View product websiteThese are what I normally have and as usual they look lovely

Ageratum houstonianum Blue Danube Garden ReadyMore reviews of this product (15)View product websiteGarden ready plants, arrived in great condition, have had 100% from all that I purchased

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyMore reviews of this product (52)View product websiteExcellent plants, arrived in great condition

Begonia Non-Stop Mixed Garden ReadyMore reviews of this product (33)View product websiteFabulous plants, arrived in great condition

Geranium Jackpot Mixed F1 Hybrid Garden ReadyMore reviews of this product (87)View product websiteFabulous plants, arrived in first class condition

Pansy Summertime Mix Garden ReadyMore reviews of this product (83)View product websiteitem was out of stock, which was credited immediatley

Busy Lizzie Accent Mixed Garden ReadyMore reviews of this product (16)View product websiteThe Busy Lizzies were delivered in good condition, ready for planting. Once planted they established themselves quicky.

Petunia Orchid-Flowered Mixed F1 Hybrid Garden ReadyMore reviews of this product (19)View product websiteThe Petunias were delivered quickly. They arrived in good condition and have established themselves very quickly.

Buddleja Buzzreg 3-in-1More reviews of this product (15)View product websiteGrowing nicely, looking forward to flowers

New 5-In-1 Water Jet Adaptor SetMore reviews of this product (3)View product websiteeasy to use and will be useful in the autumn

Busy Lizzie Divine Mixed New Guinea Garden ReadyMore reviews of this product (110)View product websiteHealthy plants...only one was dead...!

Wig Wam Cane SupportMore reviews of this product (21)View product websiteQuick and easy to utilise.

Pumpkin Summer Ball F1 Hybrid - RHS endorsed vegetable seedsMore reviews of this product (1)View product websiteStill growing..so no final produce yet

Antique Plastic PlantersMore reviews of this product (23)View product websiteFine...just thought they would be larger from the photograph

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