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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 109,959 reviews

Bruce Holton

7 years ago

Date of purchase: 26/06/2017

What Bruce Holton said about Thompson & Morgan:

I liked getting 6 seeds instead of the advertised 5 - thank you; but none of them germinated despite being watered and kept warm. I wasn't expecting for them all to germinate but at least thought...

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Nikki

Thompson & Morgan

7 years ago

Hi Bruce, Thank you for your review regarding the poor germination of your seeds, I am sorry to hear that this is the case. We will be in touch shortly to assist with this matter. Thanks Nikki

Product reviews

Angus Ashley

7 years ago

Date of purchase: 26/06/2017

What Angus Ashley said about Thompson & Morgan:

Unfortunately you have chosen to ask me about one incident when I did have a problem.the battery hedge trimmer I bought and paid for was sent in two parcels. One containing the battery which arrived...

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Nikki

Thompson & Morgan

7 years ago

Hi Angus, I am sorry that there has been some mis-communication with regards to your order and thank you for bringing this to our attention. I am glad to hear that a replacement has been received and that it is already tried and tested. If we can be of any further help, then please do not hesitate to get in touch. Thanks Nikki

Product reviews

Geoffrey Henning

7 years ago

Date of purchase: 23/06/2017

What Geoffrey Henning said about Thompson & Morgan:

good service, friendly website

Anne

Thompson & Morgan

7 years ago

I'm very glad that you are pleased with our friendly website and we have offered you good service. I hope that we can be of service to you for years to come. I hope that you have been happy with the germination of your seeds and the plants which have grown from them. Kind regards, Anne

Product reviews

Nicola Wilding

7 years ago

Date of purchase: 26/06/2017

What Nicola Wilding said about Thompson & Morgan:

Great purchase, excellent value.

Excellent products, price and service!

Anne

Thompson & Morgan

7 years ago

Thank you for your kind review! I'm pleased that we've been of service to you. Kind regards, Anne

Trusted Customer

7 years ago

Date of purchase: 26/06/2017

Good offers online.

I often buy from this company, especially when there are offers of bundles or seeds.

Anne

Thompson & Morgan

7 years ago

Thank you for your continuing custom. I'm pleased that you're taking advantage of some of the special offers which we pass to our customers via our newsletters. They're good value, aren't they? Kind regards, Anne

Paul Whittingham

Wirral

7 years ago

Date of purchase: 26/06/2017

What Paul Whittingham said about Thompson & Morgan:

Excellent

Brilliant service, seeds arrived 2 days after ordering, well pleased.

Anne

Thompson & Morgan

7 years ago

Hi there, thank you for posting your review. I'm really pleased that you were so happy with the prompt delivery. We aim to despatch our seeds as quickly as possible and delivery within 2 days is good to hear. Kind regards, Anne

David Reeves

7 years ago

Date of purchase: 23/06/2017

What David Reeves said about Thompson & Morgan:

Speedy

Seeds arrived on time every prompt service

Faye

Thompson & Morgan

7 years ago

That's great to hear and thank you so much for your review ~ thanks again ~ Faye

Product reviews

Joan Mazzella

7 years ago

Date of purchase: 23/06/2017

What Joan Mazzella said about Thompson & Morgan:

Love Thompson and Morgan

In stock items delivered on time. All items delivered by promise date! Love the variety and little extras offered with purchase. Keeps my garden fruitful all year long.

Faye

Thompson & Morgan

7 years ago

We are so pleased to learn you have been happy with our products and service! We look forward to being of service for the foreseeable future. ~ Kind regards ~ Faye

Product reviews

gwernydd davies

7 years ago

Date of purchase: 24/06/2017

What gwernydd davies said about Thompson & Morgan:

Highly recommended

Have been buying from this company for many years.their products are of high quality and reasonably priced.customer service are excellent,will continue buying from this company.

Product reviews

Nikki

Thompson & Morgan

7 years ago

Hi Gwernydd, Thank you for your review, we are sorry to hear that you have found the Mole Repeller to have no effect as yet. We have received very positive feedback on the repeller and we are surprised by your comments. We would say that It is not unusual to find that in the early stages molehills appear more frequently and even close to the unit as it can take up to 28 days to deliver the full deterrent effect. We are sure that you will find this to be the case. Thanks Nikki

Pauline Braines

7 years ago

Date of purchase: 26/06/2017

What Pauline Braines said about Thompson & Morgan:

Good value

Great

Ryan B

Thompson & Morgan

7 years ago

Hi there Pauline, thank you for your review. I am very glad to hear that you are happy with the majority of your order, however I am very sorry that your petunias have been disappointing. I have left you a response on your product review for this item for you. Kind regards, Ryan

Product reviews

Ryan B

Thompson & Morgan

7 years ago

I am very sorry to hear that the Petunias were disappointing Pauline. I have found your order and I have tried to replace these for you. However, they are now out of stock, so I have arranged for this to be refunded for you. If you do have any queries at all, please do feel free to contact us at socialmedia@thompson-morgan.com, and I will be more than happy to help. Kind regards, Ryan

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

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Geranium Jackpot Mixed F1 Hybrid Garden ReadyMore reviews of this product (87)View product websiteThese geraniums are unusual, different than the usual flowers. Very pretty splash of color in the garden.

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Morning Glory Star Of YeltaMore reviews of this product (1)View product websiteJust potted-sprouted fast. Hopefully will bloom this summer. Beautiful color.

Morning Glory Cameo EleganceMore reviews of this product (1)View product websiteSeeds Sprouted easily. Fun colors and petite size. Planted in hanging basket-we shall see!

Dianthus Plant Lucky DipMore reviews of this product (99)View product websitePlug plants arrived healthy-planted with mixed flowers. Hoping for the best!

Pest Xt Solar Powered Mole RepellerMore reviews of this product (3)View product websiteUseless product.has no effect on moles.would send this product back if it was not for the high cost of postage.not recommended.

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyMore reviews of this product (34)View product websiteBit leggy cut them back now looking better

Busy Lizzie Divine Mixed New Guinea Garden ReadyMore reviews of this product (110)View product websiteNot sent in great condition

Antique Plastic PlantersMore reviews of this product (23)View product websiteLooks great and not heavy when planted

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Petunia Orchid-Flowered Mixed F1 Hybrid Garden ReadyMore reviews of this product (19)View product websiteBinned them, terrible state when they arrived

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