N/A I ordered online and received my cushion within a week.
Product reviews
Jessie Roberts
Therapeutic Pillow
21 days ago
Good afternoon.
We're really sorry to hear that you've found your cushion uncomfortable.
If you would like, you can email us at support@pillows.com.au and we can look into creating an exchange for a more suitable product for you.
Warm regards,
Jessie
The service I received was superb. They exhanged a product for me with no fuss and made it easy for me to do this.
Jessie Roberts
Therapeutic Pillow
21 days ago
Hi there!
Thank you so much for your 5-star review! I'm really glad we could assist you!
Warm regards,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
21 days ago
Hi there!
We're really glad they helped make your pillow more suitable for your needs!
Warm regards,
Jessie
Jessie Roberts
Therapeutic Pillow
21 days ago
Hi there!
Woohoo! We're so glad you're finding it helpful!
Warm regards,
Jessie
Jessie Roberts
Therapeutic Pillow
21 days ago
Hi there!
Thank you so much for your review! We're so happy you're finding comfort with our products :)
Warm regards,
Jessie
Date of purchase: 18/04/2026
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Trusted Customer
Feefo Verified
27 days ago
I had no issues with the service from Therapeutic Pillows, however, my order was missorted by Australia Post and went on a little adventure around Sydney for a few days.
Jessie Roberts
Therapeutic Pillow
24 days ago
Hi there!
We're really sorry about your packages adventure! Thank you for your 5-star review!
Warm regards,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
24 days ago
Good morning.
If you would like, you can email us support@pillows.com.au and we can arrange to exchange your pillow to one a bit firmer!
Warm regards,
Jessie
Date of purchase: 09/04/2026
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Trusted Customer
Feefo Verified
27 days ago
Fast and reliable
Jessie Roberts
Therapeutic Pillow
24 days ago
Hi there!
Thank you so much for your 5 - star review!
Warm regards,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
24 days ago
Hi there!
We're so happy to hear you have found your pillow comfortable!
Warm regards,
Jessie
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.