Service was prompt and I received mly order within a couple of days. It was easy to do it on lline. Very happy with the product and is the perfect height to align my hips following a hip injury.
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
We are so happy to hear this! Thank you for your feedback.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for taking the time to write us a review!
We are so happy to hear that you are finding the product comfortable!
Warm regards,
Jessie.
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
Thank you for taking the time to write us a review!
We are so happy to hear that you are finding the product comfortable!
Warm regards,
Jessie.
Date of purchase: 14/06/2026
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Anita Pajor
Feefo Verified
AUS
10 days ago
What Anita Pajor said about Therapeutic Pillow:
everything was delivered without any problem and also very quickly
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for your 5-star review and for your kind words!
Warm regards,
Jessie
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for taking the time to review our product!
We're so glad to hear that you are finding the heat pack suitable for you!
Warm regards,
Jessie.
As mentioned the service was wonderful. They always provide good sound service and answer any queries promptly.
Keep up the great job.
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for taking the time to leave us a 5-star review and for your kind words!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for your review! We are so glad to hear you are finding the products suitable for you!
We thank you for your ongoing support.
Warm regards,
Jessie.
Hi there.
Thank you for your feedback. We really appreciate you taking the time to do so.
If you would like to discuss this further, please contact our friendly support team support@pillows.com.au.
Kind thanks,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there.
Thank you for your feedback.
We are sorry to hear that you have found your pillow uncomfortable. If you would like, we can offer you an exchange for a more suitable pillow for you.
If you would like to discuss this further, you are welcome to contact our friendly support team support@pillows.com.au.
Warm regards,
Jessie.
Hi there.
Thank you for your 5-star review!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for your feedback, we really appreciate you taking the time to do so.
We are pleased to hear that you are happy with your purchase.
Warm regards,
Jessie.
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there.
Thank you for your feedback, we are pleased to hear that you are happy with your purchase!
Warm regards,
Jessie.
Received contact from distributor prior to dispatch. Felt delay was a little frustrating but this isn't a big operation so probably the reason for slower dispatch process. Very pleased with delivery...
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Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there.
Thank you for all your feedback, we really appreciate you taking the time to do so.
We have passed on your feedback to our management and production team regarding the shipping and delays.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there,
Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience.
Kind thanks,
Elle
I have written a review about the details of service. I was sent two pillows as it was difficult to know whether I had paid for the pillow, so I paid again. I had to pay $33+ for postage and I am...
Read more
Jessie Roberts
Therapeutic Pillow
10 days ago
HI there.
Thank you for all your feedback, we really appreciate you taking the time to do so.
Our returns and exchanges policy is located on our website for all customers to view prior to purchasing.
We apologise for any inconvenience this may have caused you.
Warm regards,
Therapeutic Pillow Support Team.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi Joyce.
Thank you for all your feedback, we really appreciate you taking the time to do so.
We apologise for the inconvenience the policy has caused you.
If you would like to discuss further, please contact our team on Support@pillows.com.au.
Warm regards,
Therapeutic Pillow Support Team.
Date of purchase: 10/06/2026
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Trusted Customer
Feefo Verified
15 days ago
I had my pillow delivered within a couple of days excellent service
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for your feedback! We are pleased to hear that you are happy with the shipping timeframe!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
10 days ago
Hi there!
Thank you for your feedback, we are pleased to hear that you are happy with your overall purchase and experience.
Warm regards,
Jessie.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.