Therapeutic Pillow Reviews

Hi there, Thank you for sharing such thoughtful feedback! We're so pleased to hear that both you and your partner have found the right fit with our pillows. It's wonderful to know the medium profile suits him well, and that the low profile is just right for you. Helping improve comfort and sleep quality is exactly what we aim for, so it's fantastic to hear that his sleep has improved significantly. Thank you again for your support—we truly appreciate it! Kind thanks, Jo

Hi there, Thank you for your lovely feedback! We're so pleased to hear that you're sleeping more comfortably and finding the pillow supportive. It sounds like the perfect outcome—your partner found his ideal fit with the medium profile, and you’re enjoying the low profile just as much. We’re glad both of you are happy! Thank you again for your support. Kind thanks, Jo

Hi there, Thank you for reaching out. I understand your frustration at not receiving a response to your previous email. Unfortunately, we did not receive this email. We strive to provide timely communication, and I regret that this was not your experience. Please allow me to rectify this promptly. Could you kindly contact us on support@pillows.com.au and provide your order details so I can arrange for the heat pack to be sent to you as soon as possible? Thank you for your patience and understanding. I look forward to resolving this for you. Kind regards, Jo

Hi there, Thank you for your kind feedback and sharing your experience. We’re pleased to hear that the cushion ring provides your wife with much-needed relief for her chronic lower back pain, especially during extended periods of sitting. It’s rewarding to know our product can make a positive difference in her comfort. Please don’t hesitate to reach out if you need any further assistance. Kind thanks, Jo

Hi there, Thank you for your 5-star review. We truly appreciate your support. Kind thanks, Jo

Hi there, Thank you for your honest feedback. We appreciate you sharing your experience with the pillow’s firmness and understand that adjusting from a latex pillow can take some time. We’re glad to hear that our team was responsive and provided excellent service throughout your purchase. Please don’t hesitate to reach out if you have any questions or need assistance with anything else. Kind thanks, Jo

Hi there, Thank you for your valuable feedback. We’re glad to hear that the leg spacer pillow is a better fit for you compared to your previous pillow. We appreciate your insight regarding the strap—while it may not be useful for everyone, it can indeed be beneficial for some users. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind thanks, Jo

Hi there, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying your Lupin Heat Pack and appreciate your kind words about the corduroy cover. It’s great to know the design enhances comfort while helping reduce the risk of skin irritation. We’re also glad you like the colour! Your recommendation means a lot to us! Kind thanks, Jo