I ordered some replacement products for items that I have been happily using for years. My initial purchases were in Australia but I have since moved to New Zealand. I was very happy to find that...
Order processed quickly, good communication, quick delivery.
Jessie Roberts
Therapeutic Pillow
15 hours ago
Hi there!
Thank you for your feedback. We are glad to hear you are happy with your experience!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
15 hours ago
Hi there.
Thank you for your feedback.
We are sorry to hear that you have found your pillow uncomfortable. If you would like, we can offer you an exchange for a more suitable pillow for you.
If you would like to discuss this further, you are welcome to contact our friendly support team support@pillows.com.au.
Warm regards,
Jessie.
The pillow arrived in under a week from the time I ordered it. Service was good. I knew that I should air the pillow as soon as it arrived. And after the first night's sleep, which wasn't great, I...
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Jessie Roberts
Therapeutic Pillow
15 hours ago
Hi there!
Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
15 hours ago
Hi there!
Thank you for your feedback, we really appreciate you taking the time to do so.
We are so pleased to hear that you now find the product suitable for you.
Warm regards,
Jessie. :)
Date of purchase: 17/06/2026
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Trusted Customer
Feefo Verified
2 days ago
I was.happy that they agreed to exchange the firm for medium support, there were no issues.
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there.
Thank you for your feedback, we are pleased to hear that you were happy with your experience.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there,
Thank you for your feedback.
This product is designed for the average user. We have passed your feedback onto our management and production team in regard to the firmness of the pillow.
Warm regards,
Jessie.
Date of purchase: 21/06/2026
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FC
Fiona Considine
Feefo Verified
AUS
2 days ago
What Fiona Considine said about Therapeutic Pillow:
Hi there!
Thank you for your feedback, we are pleased to hear that you are happy with your experience!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there
Thank you for your feedback, we really appreciate you taking the time to do so!
We are so happy to hear that you are happy with your purchase and have found it suitable for you!
Warm regards,
Jessie.
Prompt delivery and excellent included product brochure describing in detail there full range.
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience!
Warm regards,
Jessie.
Product reviews
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Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
Thank you so much for all your feedback and for your detailed descriptions of your experience!
We are so happy to hear that you have found the pillow comfortable and it has assisted with your day-to-day! :D
Warm regards,
Jessie.
The website was easy to use. Shipping and tracking well communicated. I appreciate the review email coming after the delivery but I do believe for a real review you should use a product for at least...
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Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
Thank you for all your feedback, we really appreciate you taking the time to do so.
We have passed on your feedback to our management and production team in regard to the email timings.
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
Thank you for your feedback, we are so pleased to hear that you are happy with your purchase!
Warm regards,
Jessie.
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
Thank you for taking the time to write us a 5-star review!
Warm regards,
Jessie.
Jessie Roberts
Therapeutic Pillow
2 days ago
Hi there!
We are so pleased to hear that you are happy with your overall purchase and experience!
Warm regards,
Jessie.
The service was good. When my choice of colour was unavailable, and my order was slightly delayed, I was given a second pillow for free to make up for the inconvenience.
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
Thank you for your feedback, we really appreciate you taking the time to do so.
We are pleased to hear that you are happy with your service!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
We are so happy to hear this! Thank you for your feedback!
Warm regards,
Jessie
Appropriate packaging. Fast delivery. Would happily buy from them direct again.
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there Suzanne!
Thank you for your feedback! We are pleased to hear that you were happy with your overall purchase and experience!
Warm regards,
Jessie.
Product reviews
Jessie Roberts
Therapeutic Pillow
7 days ago
Hi there!
Thank you for all your feedback! We are so pleased to hear this.
Thank you for your ongoing support!
Warm regards,
Jessie.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.