Therapeutic Pillow Reviews

Hi there, Thank you for your feedback, we really appreciate you taking the time to do so. We are so pleased to hear that you are happy with your purchase. Kind thanks, Jo

Hi there, Thank you for your feedback, we really appreciate you taking the time to do so. We are so pleased to hear that you are happy with your purchase. Kind thanks, Jo

Hi there, Thank you for your feedback, we are pleased to hear that you are happy with your purchase! Kind thanks, Jo

Hi there, Thank you for your 5 star rating. Kind thanks, Jo

Hi there, Thank you for all your feedback, we really appreciate you taking the time to do so. We have passed on your feedback to our management and production team. If you would like to discuss further, please contact our team on support@pillows.com.au Kind thanks, Jo

Hi there, Thank you for your feedback! We're glad you’re enjoying the heat packs and appreciate you noting the unscented feature—it’s great to hear they’re working well for you. Thanks for choosing us! Kind thanks, Jo

Hi there, Thank you for taking the time to share your feedback. We're really sorry to hear that the product didn’t meet your expectations in terms of thickness and comfort. We understand how important proper support is—especially when it comes to rest and sleep. If you'd like, please reach out to our customer service team at support@pillows.com.au and we’ll be happy to discuss possible solutions or options for you. Your comfort and satisfaction are important to us, and we’d love the opportunity to help make things right. Thank you again for your honest review. Kind thanks, Jo

Hi there, Thank you for sharing your experience with us—we really appreciate your honest and thoughtful feedback. We're truly sorry to hear that the pillow didn’t meet your expectations, especially after you were looking forward to receiving it. While we’re glad the ear hole placement worked well for you, we’re sorry to hear that the firmness and, fill texture, didn’t provide the comfort you were hoping for. Your feedback about the fill distribution and the design under the ear hole is especially helpful, and we’ll certainly take this into consideration as we work to improve our products. If you would like to discuss this further, please contact our friendly team on support@pillows.com.au Kind thanks, Jo

Hi there, Thank you for your feedback—we really appreciate you taking the time to share your experience. We're glad to hear the product was initially comfortable, but we're sorry it didn’t maintain that comfort over longer periods. Your comments about the deflation are important to us, and we’ll be looking into this further. If you'd like to reach out to our team at support@pillows.com.au, we’d be happy to discuss possible solutions or alternatives. Thank you again for your honest review—it helps us improve. Kind thanks, Jo

Hi there, Thank you so much for your kind words! We're delighted to hear how well the heat pack is performing for you—and that it’s outlasting others you’ve tried. It's great to know the heat retention and quality are standing out. We truly appreciate your recommendation and support—it means a lot to us! Kind thanks, Jo