Browsing instore, approached by sales assistant to ask if they can help. Manager on the telephone at the till, immediately summons assistant to serve me. We have a nice chat.
I had excellent service from 2 assistants in the Bath store. They were extremely helpful and as it was the end of the day gave me 20% OFF MY two product buys.Great customer service which will make me...
All the frames I bough yesterday were lovely and the staff ver helpful ad pleasant. Only comment I would like to make it for White Co to improve the quality of their knitwear - cashmere bobbles...
I find the staff in that particular shop over pushy, I appreciate they have been told to do this but it's a small store and it's uncomfortable not to be able to shop peacefully, if you need help you...
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The White Company- UK Stores
The White Company- UK Stores
12 years ago
I would like to thank you for taking the time to talk with Petra from our St Pancras store today. We really appreciate your comments and I am pleased that Petra has been able to discuss your recent visit to store with you. If in the future you have any queries or concerns please don’t hesitate to contact us and let us know.
Ashleigh
Date of purchase: 01/04/2014
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Trusted Customer
12 years ago
I use the Nottingham store frequently; u gins the staff always friendly and exceptionally helpful.
The item was faulty, sent back, they did not contact me. I went into the store to sort it out. When asked they said they had received the item the day before. They did refund me for the faulty item...
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The White Company- UK Stores
The White Company- UK Stores
12 years ago
Thank you for taking the time to talk with Leigh from our Bicester store today. It’s been disappointing to see that your recent returns experience has caused some inconvenience and I am grateful that you have been in contact to discuss your concerns. We value our customer’s feedback and the comments you have raised with Leigh will certainly not be overlooked.
Ashleigh
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
