Merchant Logo

The Ultimate Travel Company Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

130

7

0

0

0

137

ratings over the past year

Displaying all 1,032 reviews
Trusted Customer
1 month ago
Date of purchase: 06/05/2025
Amazing customer service, second to none!
Very friendly, very efficient service with great attention to detail. Really listens to what the customer wants but ready with brilliant suggestions.
Trusted Customer
2 months ago
Date of purchase: 04/04/2025
Would highly recommend
The whole trip was arranged perfectly and exactly what we wanted. They also helped in the middle of the night when Heathrow was shut to get us rerouted so we could still get to our destination....

Read all
DR
David Rozalla
Teddington
2 months ago
Date of purchase: 04/04/2025
What David Rozalla said about The Ultimate Travel Company:
All great!
Trusted Customer
2 months ago
Date of purchase: 04/04/2025
Great trip
We had a wonderful 4 week trip to China and Japan with them. We had great guides and accommodation.
JW
Jim Watson
St. Albans
2 months ago
Date of purchase: 28/03/2025
What Jim Watson said about The Ultimate Travel Company:
Wonderful trek in Nepal and visit to tiger reserve in India.
The Ultimate Travel Company gave us an excellent service from the first telephone contact. We explained what we hoped to achieve. They listened and they came back with a proposal. It included...

Read all
CA
Colin Allkins
Huntingdon
2 months ago
Date of purchase: 28/03/2025
What Colin Allkins said about The Ultimate Travel Company:
Flawless, Again
This is the third time I've used TUTC. The service, as before, was flawless. Aside from putting in place all the major details of a complex trip to Japan, Dan at TUTC nailed every detail: train...

Read all
Trusted Customer
2 months ago
Date of purchase: 28/03/2025
Delivered the holiday expected
Listened to what was required and delivered the service expected.
Trusted Customer
2 months ago
Date of purchase: 28/03/2025
Enjoyable
Not all the guides were good. Very good Hotel. Tania exceptional as always
Merchant Logo
The Ultimate Travel Company
The Ultimate Travel Company
2 months ago
Dear Mrs R, Thank you so much for your feedback. I’m very glad to hear that you enjoyed your stay at the Hotel Inglaterra and that you found Tania exceptional – as always! I’m sorry to hear that not all the guides met expectations. In Seville, we had Manolo and Sergio, who stepped in at the last minute for Lola, who was unfortunately taken ill. We really appreciate your comments and will certainly take them into account when selecting guides for future tours. With best wishes, Emily Pontifex Escorted Tours Manager
ES
Elizabeth Stevenson
2 months ago
Date of purchase: 28/03/2025
Trusted Customer
2 months ago
Date of purchase: 28/03/2025
Top marks
Excellent personal service, very responsive, designed an itinerary that suited us perfectly with wonderful accommodation
About The Ultimate Travel Company
The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe. It is owned and run by a small team of directors, led by Nick Van Gruisen, who have worked for most of their lives in travel and bring a wealth of experience to the specialist services that the company offers.
Read all
25-27 Vanston Place, London, Greater London, SW6 1AZ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Ultimate Travel Company
The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe. It is owned and run by a small team of directors, led by Nick Van Gruisen, who have worked for most of their lives in travel and bring a wealth of experience to the specialist services that the company offers.