re order Order Number: AM43LJ10012603
As discussed today the olive oil I recieved is batch no KM0370.
It is too green for my cosmetic use.
I had expected it to be pale yellow as per the description...
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The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you for your comment, Martin has emailed you regarding this issue and we hope to find a solution.
Brodie
Delivery speed is terrific. Customer service could stand a little improvement.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thanks for your review. We did replace a sandalwood fragrance many months ago with one that is a little more 'woody' due to customer feedback at the time. It would be useful to know when you purchased your previous sandalwood in case this is a different issue.
Richard
Product reviews
Date of purchase: 22/03/2016
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Trusted Customer
10 years ago
Delivery was much faster for this order compared to previous orders.Very happy.
Product reviews
Date of purchase: 22/03/2016
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Trusted Customer
10 years ago
Always excellent service
Product reviews
Date of purchase: 22/03/2016
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Trusted Customer
10 years ago
Orders always arrive quickly and are well packed and checked
Excellent service as usual, which is why I keep coming back. I notice your delivery times are quicker than they were before as well, which is even better.
The Soap Kitchen (2011) Ltd
The Soap Kitchen Limited
10 years ago
Thank you. We have tried very hard to turn orders around faster. Sometimes gets to be the end of a sale with loads of orders which can still slow things down but overall we're 2-3 days most times and sometimes less. Glad you approve.
Richard
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