You’ve asked me for a review so I presume I should have relieved my order by now. I haven’t. The only communication I’ve had from the company is to thank me for opening an account - no confirmation...
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Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your review, I am sorry to hear that you have not received your order, if you wouldn't mind popping an email over to our customer service team and we can certainly look into this for you.
Amazing items fast delivery arrived before expected date well pleased will definitely buy from again lots of choice great prices
Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your kind review!
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Trusted Customer
3 years ago
Date of purchase: 22/01/2022
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Not happy this time. Received different order.
Review Management
The Soap Kitchen Limited
3 years ago
Hello,
Thank you for your review, we are very sorry to hear this.
If you could please contact our customer service team via email (enquiries@thesoapkitchen.co.uk) we can of course rectify this for you as soon as possible.
Thank you.
Trusted Customer
3 years ago
Review updated; originally posted 6 days before even contacting customer support team. They replied in less than 24 hours and Today I got the right items without extra charges. The items themselves arrived well secured. I will definitely buy again. So I'll give them 4 stars for the quality of the items, speedy delivery and excellent customer support.
The products are excellent quality and very well packaged. The delivery is super fast. Well done. I will continue to shop with this top class company. Thank you!
Definitely recommend them for your supplies. Lovely team always helpful
Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your lovely review!
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Trusted Customer
3 years ago
Date of purchase: 28/01/2022
Not received my item yet
Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your review!
We are very sorry to hear that you are yet to receive your order. If you could please pop an email over to enquiries@thesoapkitchen.co.uk with your order number the team will be more than happy to look into this for you.
Thank you.
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Tayisiya Niarchos
3 years ago
Date of purchase: 28/01/2022
What Tayisiya Niarchos said about The Soap Kitchen Limited:
Did NOT receive my package and no reply from the business even after me messaging twice. Payment has been accepted and no package received...
Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your review!
We are very sorry to hear that you are yet to receive your order. Could I please ask where you have messaged as I cannot see that we have received any communication from yourself via email. If you could please pop an email over to enquiries@thesoapkitchen.co.uk with your order number the team will be more than happy to look into this for you.
Thank you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
