I have bought from the company for a couple of years now, love their products but sadly the dispatch time has got longer and longer. It’s been a week since I placed my last order and it’s still not...
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Review Management
The Soap Kitchen Limited
3 years ago
Hello,
Thank you for your review, I am sorry to hear this.
If you could pop an email in to the customer service team with your order number and we can certainly look into this for you.
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Joanne Lishman
3 years ago
Date of purchase: 30/01/2022
What Joanne Lishman said about The Soap Kitchen Limited:
Excellent value and items dispatch super quick and well packaged. Already made some fab shower steamers from a recipe on their site. I will definitely be going back - the silicone moulds are great...
Goods have not been dispatched, disappointed. Goods on back order although they were in stock when ordered
Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your review!
We are sorry to hear this, if you would like to pop an email over to our customer service team we will be more than happy to look into this for you.
1st rate. Easy to order. User friendly website with some great information pages. Great communication when I needed to check on my order, and when it was delivered it was extremely well packaged....
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Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your lovely review!
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Michael THOMPSON
Swansea
3 years ago
Date of purchase: 26/01/2022
What Michael THOMPSON said about The Soap Kitchen Limited:
I made an error with my initial order . I thought oh well ...but then I wondered if I contacted them whether they could help. Nothing was too much for them and my error was rectified and order sent...
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Review Management
The Soap Kitchen Limited
3 years ago
Thank you for your lovely review, we are so pleased to hear this! :)
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
