How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pearl Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 383 reviews

Miss Frances

Feefo Verified

Watford

2 years ago

What Miss Frances said about The Pearl Company:

PEARL HAS COME OFF POST . Only worn a few times and bought a few weeks ago

Not made clear over phone that purchase was only one set and not 3 as depicted in catalogue. Earring broke off post after only a few wears 2months later

Jeff Pert

The Pearl Company

2 years ago

Thank you for your feedback. We apologise for the earrings being faulty and will arrange for a replacement pair to be sent to you.

Miss Frances

2 years ago

I have,today, received a request to return post and pearl. I do hope I am going to receive a replacement pair as promised and not a 'repaired' earring. ,which is not acceptableIssue not yet resolved.

Product reviews

Jeff Pert

The Pearl Company

2 years ago

Thank you for your feedback. We apologise for this product being faulty and will arrange for a replacement pair to be sent to you.

Miss Frances

2 years ago

I have ,today, received an email requesting return of post and pearl. I do hope I am going to receive a replacement pair as promised and not a repaired earring which is not acceptable. Issue not yet resolved.

Date of purchase: 03/10/2023

Mr Rudge

Feefo Verified

2 years ago

What Mr Rudge said about The Pearl Company:

great service

Date of purchase: 01/10/2023

Trusted Customer

Feefo Verified

2 years ago

Great service and prices.

Good products and prices with excellent delivery timescales.

Product reviews

Date of purchase: 26/09/2023

Trusted Customer

Feefo Verified

2 years ago

Great service!

Great pictures and blurb. Easy to use online service. Easy to pay. Prompt delivery.

Product reviews

Date of purchase: 27/09/2023

Mrs Summerfield

Feefo Verified

2 years ago

What Mrs Summerfield said about The Pearl Company:

Yes I am delighted with my earrings they are really stunning certainly compliment your ears with the intense colour

Product reviews

Date of purchase: 18/09/2023

Trusted Customer

Feefo Verified

2 years ago

Pretty bracelet for my wife's birthday

Prompt delivery. Product described well.

Product reviews

Date of purchase: 18/09/2023

Mrs Ackerman

Feefo Verified

London

2 years ago

What Mrs Ackerman said about The Pearl Company:

All prompt and smooth!

Lovely piece

Product reviews

Date of purchase: 02/09/2023

Mr Thomas

Feefo Verified

2 years ago

Uploaded media

Pearls came so quickly but the pearls are beautiful worth every penny

View all media (1)

What Mr Thomas said about The Pearl Company:

Pearls came so quickly but the pearls are beautiful worth every penny

The pearls came quickly and the package was delivered with lots of care and the pearls are so worth the money they look stunning in the ear

Product reviews

Date of purchase: 02/09/2023

Mr&Mrs Harrison

Feefo Verified

Hull

2 years ago

What Mr&Mrs Harrison said about The Pearl Company:

Quick efficient service Excellent products

Always delighted with products. Beautiful. Staff polite efficient and helpful.

Date of purchase: 04/09/2023

Mr Dexter

Feefo Verified

Lincoln

2 years ago

What Mr Dexter said about The Pearl Company:

Good selection well presented

Good product Delivered as stated

Product reviews

Date of purchase: 24/08/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Pearl Company Reviews

Especially Made For You EarringsMore reviews of this product (4)View product websiteBroke after a few wears, 2 months later. Pearl came off post

Lapis Lazuli & Sodalite NecklaceMore reviews of this product (1)View product websiteLovely impulse buy present for my wife. Colourful alternative to her usual pearls.

Fabulous Mother of Pearl EarringsMore reviews of this product (4)View product websiteVery pretty and nice petite size. Lustrous pearls.

Lapis Lazuli Droplet EarringsMore reviews of this product (3)View product websiteThe stunning colour very complimentary

Brass Cuff Pearl BraceletMore reviews of this product (1)View product websitePretty bracelet at reasonable price.

Pearl Wrap Around BraceletMore reviews of this product (1)View product websiteLovely unique piece of jewellery!

Classic Silver Pearl EarringsMore reviews of this product (6)View product websiteEasy to purchase but also worth the money aswell as they are perfect for everyday but also perfect for special occasions aswell. Pearls got delivered very quickly too and got handled with great care.

Rainbow Sparkle Pearl EarringsMore reviews of this product (3)View product websiteAll fine with purchase and delivery

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?