Dear Ms Mitchell, thank you for your feedback, we are sorry to hear that the bracelet you ordered was unsuitable for you, but pleased to hear that you were given a full refund on receipt of your returned item. We do sell many styles of pearl bracelet along with a wide array of other pearl jewellery so we would love to be of service to you in the future.
If there is anything further we can help you with please email us at customer-services@pearlcompany.co.uk or call us on 01908 523155.
Kind regards
Customer Services Team