How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pearl Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MW

Ms Wood

Feefo Verified

2 years ago

What Ms Wood said about The Pearl Company:

Excellent

easy and really nice converters, comfortable.

Product reviews

Date of purchase: 05/12/2023

0

MM

Mrs Macintyre

Feefo Verified

2 years ago

What Mrs Macintyre said about The Pearl Company:

Beautiful Pearls

Delighted with the quality and colour of this Pearl necklace. Would recommend the company. Efficient service.

Product reviews

Date of purchase: 28/11/2023

0

Trusted Customer

Feefo Verified

2 years ago

Friendly and helpful, happy with my purchase. I will most certainly be ordering again soon. Regards Shirley Davidson.

Date of purchase: 01/12/2023

0

MJ

Mrs Joyner

Feefo Verified

2 years ago

What Mrs Joyner said about The Pearl Company:

Yes I would ,excellent product and good delivery ,thank you

Date of purchase: 01/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

Bought the set of 7pairs earrings and unfortunately lost one earring the first time of wearing. The fastening was too loose. I won’t be buying any more earrings.

Adrienne

The Pearl Company

2 years ago

Dear Valued Customer, I am sorry to hear of the problem that you have had with one of the pairs of earrings that you recently ordered from us. We are disappointed to hear that this has happened and will be happy to replace the earrings for you. I have arranged for a new set to be sent out to you today with our complements. I have telephoned you and left you a message. If we can be of any further help please email us at customer-services@pearlcompany.co.uk or call us on 01908 523 155.

Product reviews

Adrienne

The Pearl Company

2 years ago

Dear Valued Customer, I am sorry to hear of the problem that you have had with one of the pairs of earrings that you recently ordered from us. We are disappointed to hear that this has happened and will be happy to replace the earrings for you. I have arranged for a new set to be sent out to you today with our complements. I have telephoned you and left you a message. If we can be of any further help please email us at customer-services@pearlcompany.co.uk or call us on 01908 523 155.

Date of purchase: 05/12/2023

0

MB

Mr Buchanan

Feefo Verified

2 years ago

What Mr Buchanan said about The Pearl Company:

Delighted

These were a present for my wife. She is very pleased, and has worn them all except the white ones so far. Quality seems good. Delivery was swift, packaging all good etc

Product reviews

Date of purchase: 06/12/2023

0

MB

Mr Best

Feefo Verified

2 years ago

What Mr Best said about The Pearl Company:

Good purchase

Pearls arrived promptly. They are ideal with great variety and pleasant to look at

Product reviews

Date of purchase: 03/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

No longer sceptical - lovely earrings set

My Mum saw this set in a newspaper advert and said she wanted this for Christmas. I was rather skeptical as I prefer to view jewellery but that was what Mum wanted so I purchased online with a great...

The Pearl Company Reviews

Clip-on Earring ConvertersMore reviews of this product (7)View product websiteReally nice, thank you very much

Pearl & Raspberry Agate NecklaceMore reviews of this product (2)View product websiteReliable company whom I’ve dealt with before. Beautiful pearls, attractive designs, matching earrings, presented in attractive box, quick delivery.

A Week of Pearl EarringsMore reviews of this product (50)View product websiteLovely earrings but lost one the first time of wearing. Very disappointing. Fastening too loose.

A Week of Pearl EarringsMore reviews of this product (50)View product websiteHappy wife, happy life. They look pretty

A Week of Pearl EarringsMore reviews of this product (50)View product websiteA good variety of pleasant pearls

A Week of Gold Pearl EarringsMore reviews of this product (35)View product websiteFar better quality than I expected. They are fabulous. My mum loves them and I would buy again from The Pearl Company

A Week of Gold Pearl EarringsMore reviews of this product (35)View product websiteArrived on time as predicted . Well packaged and in good condition. Quite satisfied.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?