All, always, beautiful till I ordered a pair of pearl and lapis drop earrings - special birthday gift (luckily glanced at them before giving) and were subject to a groove down the side of the pearl...
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Adrienne
The Pearl Company
2 years ago
Dear Valued Customer,
We are sorry to hear that you were disappointed with the quality of the pearl earrings that you received from us. We always do our best to supply the best quality at affordable prices. As pearls are a natural product there can be small growth marks on some pearls which are part of the natural growing process. As you have returned your unworn earrings to us we have processed a full refund for you. If we can be of any further help please email us at customer-service@pearlcompany.co.uk or call us on 01908 523155.
Kind regards
Pearl Customer Services Team
Dear Valued Customer,
Thank you for your feed back, we are pleased to hear that our service was quick for you, but disappointed to hear that you are not happy with the style of earrings that you chose. If your earrings are unworn please return them to us in their original packaging and we will be happy to give you a full refund or exchange them for another item of the same value. If we can be of any further service please email us at customer-services@pearlcompany.co.uk or call us on 01908 523 155.
Best regards
Pearl Customer Services Team
Product reviews
Adrienne
The Pearl Company
2 years ago
Dear Valued Customer,
Thank you for your feed back, we are pleased to hear that our service was quick for you, but disappointed to hear that you are not happy with the style of earrings that you chose. If your earrings are unworn please return them to us in their original packaging and we will be happy to give you a full refund or exchange them for another item of the same value. If we can be of any further service please email us at customer-services@pearlcompany.co.uk or call us on 01908 523 155.
Best regards
Pearl Customer Services Team
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We source the finest pearls in the most beautiful and striking jewellery from around the world. We take pride in presenting our customers with the best pearls at the best prices that are sure to complement your wardrobe, from your little black dress, to your everyday outfit.