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The Insurance Emporium Reviews

Displaying all 6,919 reviews

Trusted Customer

8 years ago

Spoke to a rep on phone who didn't understand the trailer I was insuring and contradicted the on line info. Annoying.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

I am sorry to hear about this; it doesn't sound like us.

If you have any unanswered questions, please let us know.

Best wishes

Trusted Customer

Southport

8 years ago

What Trusted Customer said about The Insurance Emporium:

So far, so good

The site is easy to navigate and choices explained simply. I am not very computer literate but found the process very easy. I purchased multiple cat policies. Hope I never need to claim, but the...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Gammage.

We pride ourselves on a fantastic product and excellent customer service.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Not far off great

Extremely helpful when I made an enquiry about multi-pet discount (no online information for this, however). A little modernisation of the web portal and it would have been a solid 5 stars.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Ellis, it is gratefully received.

I will pass your comments on to hopefully improve our online service.

Welcome to The Insurance Emporium.

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Still haven’t received claim form for Leo my chow chow

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mr Melcer.

I'm sorry to hear you need to claim; I will arrange for a claim form to be sent to you right away.

Best wishes

Trusted Customer

8 years ago

Happy customer

Customer service is very good, Always polite and happy to help. I have had to claim twice now for my dog and both times claims have been settled quickly without having to chase them up. I took a...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Best wishes

Trusted Customer

8 years ago

Ok but not received any info on my policy yet

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Sorry to hear about this. I can see we emailed your documents when the policy started, they may have landed into your spam folder. Don't worry though, I'll fire them across to you now.

If you have any problems, give us a shout.

Best wishes

Trusted Customer

Lincoln

8 years ago

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What Trusted Customer said about The Insurance Emporium:

Two vital pieces of information were wrong on the insurance when it was sent to me ie The purchase price was stated as £1(I wish) instead of £1,000 and the home phone number was incorrect, However...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Woodcock.

I'm sorry the details weren't correct in the first instance but I'm glad we got this sorted for you straight away.

We welcome you both to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

I meant to put 5 star very pleased with my service x

The pet insurance for my two dog was Very good value for money especially my older dog policy. The servers was very friendly and good knowledge.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Mrs Firth.

It is lovely to hear your appreciation; if we can do anything to improve our service to provide a 5 star experience, please let us know.

Welcome to The Insurance Emporium!

Trusted Customer

North wales

8 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent

Would definitely recommend and buy again

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback Miss Pearson.

It is fantastic to hear such positive reviews from our valued customers.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Easy to use website got what I wanted

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

I am thrilled to hear we have made the process so easy and at the right price.

Welcome to The Insurance Emporium!

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