How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews

Displaying all 6,921 reviews

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very helpful

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

helpful

really helpful

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Very helpful and excellent service

I rang for short term insurance for my camera equipment. To start with they said they don't do short term insurance, but the sales person asked if it was possible to help me. They offered a 1 month...

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy purchase , lots of choice in cover

Easy to use website. Choice of cover and good customer service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Would deffinately recommend this company

Helpful with my concerns regarding choice of Insurance to take, no pressure given to take insurance out,

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Sidcup

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very helpful on the phone and site self explanatory as far as I could see

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Great setvice as always

Extreamly helpfull and good value

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Your comments are gratefully received.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

spoke to customer service who gave me good advice. Good price for the cover received, currently happy.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I bought insurance for my kitten two weeks ago, no paperwork has come to me or payment has not been taken out, no one is answering my emails and I don’t knkw if my cat is even insured.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear this; we can see policy documents were posted to you last week. In any event, we've put some in the post for you today.

Best wishes :)

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Service. Was very good but we are still waiting for the confirmation letter

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We have arranged for your policy documents to be sent out first class; these act as confirmation of your policy.

Welcome to The Insurance Emporium!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo