Not had to contact company direct - insurance taken out online
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We have no doubt you'd be giving us a 5 star review if you'd have spoken with our team directly.
Welcome to The Insurance Emporium!
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Great customer service
Easy to set up, call answered quickly and policy explained well
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's wonderful to hear your thoughts.
Welcome to The Insurance Emporium!
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Excellent service
Had to put a claim in after only 2 months emporium paid out with no issues have used again
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
The Insurance Emporium
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Good no nonsense service
Easy to talk to straight forward service, tried to do on website but it would not go back pages so had to ring instead.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
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Trusted Customer
7 years ago
Recommend
Friendly staff, nothing too much trouble and was very easy to change policy to suit our requirements
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
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Trusted Customer
7 years ago
So easy to set up
So easy to set up
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation, that being said, if there's anything you feel we can improve to provide a 5 star service we'd love to know.
The Insurance Emporium
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Trusted Customer
7 years ago
helpful
dis appointed I got no reply to my 2 emails but other than that very helpful
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We've looked into our archive and found no emails from you, that being said, it's wonderful to hear of your satisfaction.
Welcome to The Insurance Emporium!
Trusted Customer
7 years ago
I sent one email to your general enquiries and one to the lady that contacted me directly months ago when I took out my first policy for my first cat.
no matter, as I'm very happy with the service but would add if you haven't had my emails it might need looking in to?
I've had both policies for both cats and a good service other than that. ..and would recommend.
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Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Very helpful, good communication, reliable service
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
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TC
Trusted Customer
7 years ago
What Trusted Customer said about The Insurance Emporium:
Easy to deal with
Have two cats with them now.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's wonderful to hear you've chosen us to cover your furry friends.
Welcome to The Insurance Emporium!
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Trusted Customer
7 years ago
Mm
OK
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We'd hate to provide anything less than a 5 star service. If you're unhappy with any aspect of the service, or would like to suggest any improvements, please let us know.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.