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The Insurance Emporium Reviews

Displaying all 6,925 reviews

Trusted Customer

Feefo Verified

7 years ago

Very easy website to use, clear policy terms and speedy paperwork very happ

Fabulous website and very quick delivery of documents !

Jordan

The Insurance Emporium

7 years ago

Thank you! We worked really hard on our website so it's great to see you loved it! The Insurance Emporium

Trusted Customer

Feefo Verified

Nottingham

7 years ago

What Trusted Customer said about The Insurance Emporium:

Recommend to anyone with an older pet.

Very straightforward application and fantastic value for money!

Jordan

The Insurance Emporium

7 years ago

We're delighted to see you're so happy with the service and product! Thanks for the 5 stars! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

Very Good i!

Everything resolved very quickly, a great service and a very happy Customer

Jordan

The Insurance Emporium

7 years ago

Good morning! Thank you for your excellent review and feedback! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about The Insurance Emporium:

very poor dont bother using

Jordan

The Insurance Emporium

7 years ago

Hello, We're really sorry to learn you feel this way. We'd like to know what hasn't gone to plan, could you please let us know below or send an email to feedback@emporium.co.uk. Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about The Insurance Emporium:

Four dogs insurance cover... 2 over 12 great price quoted

Jordan

The Insurance Emporium

7 years ago

Thank you for your great review and feedback! We're pleased to welcome you and 4 furry friends aboard! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

Pants service

The operator just sounded completely disinterested, that said i took out the policy due to price. I would not recommend them to friends and family.

Jordan

The Insurance Emporium

7 years ago

Hello, Thank you for your feedback, we're sorry to hear you say that our advisor sounded disinterested :-( This isn't the level of service we aim to provide. Our records are showing that this policy was purchased online, we'd like to know who you spoke to so we can investigate. Can you let us know who you spoke to and when please? Any info would be greatly appreciated by email - feedback@emporium.co.uk. We look forward to hearing from you :-) Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about The Insurance Emporium:

The standard of insurance cover for the cost of the policy is a competitive and reasonable price. Hopefully this will continue on renewal date.😊

Jordan

The Insurance Emporium

7 years ago

Good afternoon! Thank you for your excellent review! We're really pleased to see you're so happy with the service! The Insurance Emporium

Trusted Customer

Feefo Verified

Durham

7 years ago

What Trusted Customer said about The Insurance Emporium:

Piece of cake

Easy to use. Really well priced. Can be personalised. Fast response time and easy to use website

Jordan

The Insurance Emporium

7 years ago

Thank you for the glowing review and feedback - welcome aboard! The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about The Insurance Emporium:

I COULD NOT ACCESS THE POLICY DOCUMENTS. SPOKE TO AM ADVISOR WHO STATED HE HAD SENT A LINK BY EMAIL. WAS NOT SENT. THEN SPENT 15 MINS HANGING ON TO SPEAK TO ANOTHER ADVISOR . THE LINK IS NOT...

Jordan

The Insurance Emporium

7 years ago

Good morning, We're terribly sorry to hear about this! We can see that the portal link has been sent each time, however, there is clearly a spanner in the works as you haven't been able to confirm receipt of it! We've posted the docs first class to your home address. In the meantime can we ask you to check your spam folder on your emails? We're not getting any notification of failed emails... Kind regards The Insurance Emporium

Trusted Customer

Feefo Verified

7 years ago

Pet Insurance

I found it easy to buy my pet insurance and the pricing was good for the product I wanted. Also the customer services were very helpful when I spoke to them.

Jordan

The Insurance Emporium

7 years ago

Hello! It's great to see you so happy with the service on so many levels! We're confident we can maintain a 5 star service should you need to use the policy! The Insurance Emporium

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